Campanile Suzhou Dushu Lake

Great hotel in the heart of industrial park, it is quite convenient in terms of its proximity to nearby university campuses.

The Campanile offers outstanding service for a very affordable price! The staff is very friendly, the room is cleaned daily and the breakfast is good value for money. Additionally you can order lunch and dinner to your room. I also made frequent use of the washing machine and dryer. Unfortunately, the non-smoking rules are not strictly enforced, so some rooms smell of smoke.

Location is not the best. Still close to the metro to get around thougg. The hotel is really good. Comfy bed, very clean and well looked after. Friendly and helpful staff.

Although the hotel is close to the metro. But currently under construction so have to go around. a little further Satisfied with customer service

Its a clean budget hotel i think it gets the job done. We enjoyed our stay here its a simple place and the stuff are friendly. We actually requested a baby bed which they didn’t have but they managed to call ctrip to call us and inform us which was polite. I would recommend this place to friends as it is convenient and affordable

Nice hotel , friendly staff, location is not the best.

There is a very romantic terrace within the hotel , the restaurant offers great food . There is a bar and a study area . Good service . There is a washer and dryer too

I was very impressed with the cleanliness and tidiness of the rooms, the hotel is new and very fashionable, the breakfast is really very tasty and varied, the staff is very friendly, we will come again, we liked it very much 👍🏼👍🏼👍🏼😍

The sound insulation effect of the first hotel was very poor, and the aunt who cleaned the room the next morning was too loud. I already told the front desk about the third one. Don't call me for cleaning, but knock on the door. After the confession, you still have to knock on my door or call me. Number four. I stayed for 12 days. A few days ago, I didn't care if the sheets on the bed were changed. I should have stayed for a week. Only to find that I have never changed my sheets. On the seventh day, I told the receptionist. Please change the sheets for me. When I got back to my room at night, I saw that the bed was the same, and I still didn't change my sheets. In the evening, I called the front desk and asked the duty manager to come and have a look. What is the reply from the front desk? There was no manager on duty, and then the security guard came up to show me, took two photos, which left me speechless. The fifth one was the best thing that the hotel did, and I also recognized it and took the initiative to say hello to the guests. This cannot be denied. Service staff are very good, active and enthusiastic, and help solve small problems.