I have been to many Marriott hotels as well as many Residence Inns over the years. This visit was the first of its kind and unfortunately I do not have much to say that is good. The cleanliness of the room was awful. Let's start with the kitchen - mold around the faucet, mold around the counter's edge, remnants of someone's pizza and spilled something on the microwave's turntable, hot water lasting literally seconds that quickly turned to cold water; bathroom - mold everywhere - around the edge of the floor tiles, the toilet, the ceiling tiles, rust around the base of the fixtures in the sink, no hot water in the shower; bed skirt, torn and hanging off the bed at 2 of its corners, bed linens appeared to be clean. Missing bath linens - there were 2 towels, 2 facecloths, no bathmat, for 2 people for 2 nights. Kitchen equipped poorly. Breakfast was limited and disappointing. A "Deluxe Breakfast Buffet" is advertised and that is not what we experienced. We found an unstaffed dining area on the 1st day - cold food that was supposed to be hot such as scrambled eggs, a broken toaster that had to be turned upside down and shaken to get the toast/English muffins out of the toaster, cold dried out sausage in a chaffing dish, etc. Today was better - the broken toaster was still there with a line of guests waiting in a line to use it. Marriott hotels have always been my go to hotel chain but no more. I am a member of Bonvoy and been comfortable recommending it but no more.
Çevir