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In general hotel is very good. It has clean , spacious, modern rooms. I was surprised not having options „Please dont clean my room”which is available in other hotels already. We can use our towels more than once right? Food was also ok however there was extreamly crowdy during breakfast. It was such a noise in the restaurant that there was no chance to enjoy your meal. What disappointed me the most was service. It happened for the first time. We wanted to enjoy a coffee on the 13-th or 14-th floor in sea view cafe when waiter, young tall man, said to us in impolite way “ next time ask if you can move the chair before doing it. It is not allowed to do so. If you want to eat anything you can’t sit here but at a different table” we were shocked by his behavior! It was said in a rude way and we simply felt like uninvited guests. We left the caffeine without drinking anything. In my opinion, 5 stars hotel can’t afford to hire such staff. It damages its reputation. We also had similar situation on the reception desk - lady made us feel like stupid when she could not answer our questions. I was a guest of Hilton hotel which belongs to the same owner and is located near Radisson. I would come back to Hilton. Radisson disappointed me offering service like in average , poor hotel. Too much visitors made them feel so comfortable in beeing not nice to guests. It was not a rule - when we asked lady who’s name was Karolina she explained everything in 2 minutes with smile. If someone doesn’t like his/her job should not do it. I hope owner will consider this and invest in trainings for his staff.

This is the 2 time that ma wife and I have visited the ”Hamilton” Hotel. We were there to celebrate our 40th Wedding Anniversary. The Hotel room was very comfortable and all the staff were super helpful. In particular I would like to say a special thank you to ”Katja” on the reception, who organised flowers and a table for me prior to our arrival in the hotel. Throughout our stay Katja was always there to answer any queries as well as all the other staff. My wife and I thoroughly enjoyed our stay at the ”Hamilton” (although due to Illnes of some hotel staff etc, not all activities were able to be fulfilled). If I had one thing to change in the hotel it would be the chairs in the ”Salzgrotte” they are a little bit uncomfortable. I would recommend the hotel ”Hamilton” to anyone who visits Swinemuende, it was a great stay. Thank you all once again for making my wife's and my stay super.

The hotel is clean, the bathroom is also. The floor cover in the room could sometimes tolerate a general cleaning. But there are always holidaymakers who do not respect the property of others. Under the motto: isn't my tape, so I don't need to prepare. The food was enough and good. Some guardians were muffy, hands in their pockets and just not move so fast. The treatments were excellent and consistent with the health of the guests. Despite these small shortcomings, we are happy to come back.