The Grand Hotel

A grand and sophisticated hotel. The amenities are a bit old but acceptance. Location is not very convenient. You need to take shuttle bus to get to the subway station.

Their service is super nice and ppl here is really friendly and kind.

The hotel room is very spacious but also empty and not well furnished. The power outlet, light switch, furniture are very out of place. As an iconic landmark hotel in Taipei, a lot more is expected of this hotel.

Everything was perfect till last minute, 😌 But at last.. created family problem by front desk staff. During the pandemic I was still plan for celebrating our wedding anniversary and my birthday, at last found this heritage hotel with great view. Since my wife was refused to spend time in hotels during pandemic ,I was make some trick for make her accept to stay in hotel. so I booked the hotel through OTA by myself and paid in advance. informed to my wife, that one of my friend offers me to stay one night in grand hotel for my wedding anniversary and birthday gift. some how after some sweet lies, she accepted to stay in hotel. me and my daughter came first to check in since my wife still had some meetings to attend on the same day. after check in to original room.we noticed that room is very noisy since next to the water purifiers machine or some AC machines,also room not located in good view. after informed to the front desk the duty manager was kindly assisted with finding a room with is matching with my expectations. she helped me to find the best view and good room , I only had to pay some little extra money for it , since I don't wanted to let my wife knew about room upgrade or any other details, I was asked front desk staff to settle my bill first. and for keep everything clear and secret I was informed clearly to her that I don't need any recipe or invoice. she was mentioned it's all fine. we spent a happy stay, enjoyed a afternoon tea,dinner and breakfast in restaurants and staff at service was great hospitality with correct manner. swimming pool was my daughter's favorite and the doorman and poter staff was friendly and kind enough to arrange a Golf car for transportation. wanted mentioned about concierge counter staff( female) are lazy and the don't like to move their legs for assistance to guests. as when I enter with baggage, no body help at the first place, after went to the Concierge desk the staff was asked me to go to the bell desk but she didn't even check is there have any staff available for service or not. since belldesk has no staff I came back to concierge desk. and staff ask me to wait for the poter to come and help me. seems, hey "it's not my job " as I know taiwan hospitality in other hotels,more active than your hotel. some how duty manager was more active and come and help me to store luggage. But need to mentioned the male staff was in evening shift was more friendly and active with help me to find the convenient shop. still it's all was great since I was happy with the room and nice city view from balcony 😊. but the upon check out ,I came with my family together to return the keys and happily say goodbye but the front desk staff was kindly gave the final invoice to my wife and says this is invoice and folio for your room upgrade and other part already paid by OTA. this made me super angry and destroyed my whole trip . even how clearly explained to checked in staff that I don't need any invoice or other information recipe. the whole purpose of keeping secret from my wife was destroyed by the staff was not handover properly. I have no idea what should I expect from a five star service that even can't do such a simple thing. this causes my wife keep angry with me and destroyed our happy memories about stay with grand hotel.

Amazing Hotel, we were so impressed. The palace is like a dream and history. It’s like the bathhouse from Miyazaki’s great anime “Spirited Away” It has many nice restaurants, great pool and fitness; and very helpful and kind staff.

Old building and not user friendly for elderly. Carrying of luggages were be big challenges.

I loved this place. It is a bit tricky to get to, but there is a shuttle bus to the mtr (though I wish someone had told me this on check in!). The rooms are spacious and the balconies and views truly stunning. The pool is also the best hotel pool I've swum in. A very charming slice of traditional Chinese palatial living!

Beautiful building! Loved the room, view & the pool! Location is awkward to get to bus the shuttle bus makes things easier ! Got the continental breakfast room service and it was shocking - the tiniest bad quality croissants and a choice of fruit OR a juice: very cheap & stingy. Don’t eat at the hotel. Think the place could benefit from a good lobby bar, somewhere to have a drink and listen to the piano - too much space taken up by a cafe & buffet:

We originally booked the no window room. However, it was not up to our liking so we decided to upgrade into a different room. - The hotel itself is grand and sophisticated. We really enjoyed our stay! The staffs are nice ☺️ The service is as good as expected. ⭐️⭐️⭐️ - Location is just okay. Personally, we took cab whenever we left the hotel. You can choose to walk or take the shuttle bus provided! 🚶♀️View of the city, you can see Taipei101 from afar 👍 - 24/7 Room cleaning service. You just have to call front desk. - They are trying to be sustainable therefore I assume that the amenities would be available upon request. 🌱(toothbrush, razor, & etc.,)