Misafir Kullanıcı
13 Şubat 2025
Just got back from this beautiful hotel and resort. I've read reviews,the hotel is looking tired. Their was no evidence of this at all but we were staying in one of the villa's which was fabulous. The whole place is the epitome of tranquility and quintessentially Thai,set a few yards from the most beautiful, peaceful beach. Breakfast was adequate but not much choice for westerners. The hotel was predominantly occupied by Russians & Germans but this was the case throughout Khoi Lak. Our villa was cleaned to a high standard and bedlinen/towers changed every day. The pool areas are stunning. The main pool is just beautiful and until 3.00pm,so relaxing and calm. Happy hour begins at 3.00pm and on the dot,everyday, a large crowd of germans descended around the pool bar. They were very loud and completely dictated the area,spoiling the atmosphere and ruining it for others. The bar attendants played to the crowd & the music(heavy rock) was cranked up which completely ruined the atmosphere and peacefulness of the surroundings. One woman was smoking a cigarette in the pool( every day) with the ash falling into the water!! The bar staff did nothing. My husband and I complained at reception but nothing was done because it was the same the following day. There was no thought given at all to other holiday makers. In fact,a lot of people got up and moved. This is something the management need to address. Other than this,we had a very nice stay. The staff were wonderful,friendly and very hard working.
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