Cedar Creek Lodges

Great location with lots of activities

This place is more like a "travellers community". They have large parking space, playground for kids, different types of lodges, restaurants. Very clean room， great restaurant. Just 2 minutes drive to cedar creek fall/tracking parking site.

Sadly, adding our voice to bad reviews. Functions team were terrible. 3 day event and even when anomalies were pointed out and told they were fixed, they were not. We had to do room set-up ourselves, gap between dinner and dessert meant our after dinner sessions didn’t get to start until they were meant to finish and one delegate was lucky to avoid anaphylactic shock having been served food to which we had listed as an an allergy in dietary requirements. Another delegate had expensive items taken from their room, which housekeeping denied until the delegate mentioned reporting a theft, then they magically appeared again, no apology, no explanation. Such a beautiful environment. We sent feedback and a formal complaint, but the attitude was very much, we’ve got your $, now get lost. As you can see they respond similarly to other complainants on these reviews. Such a shame they take no care or accountability for terrible customer service. Don’t book here.

Dirty room, including stained duvet and crushed bugs on the wall. Food was subpar and the buffet was unsanitary with birds pecking at tongs and drink spouts. The location is beautiful however. I wasn't going to review as well until the owners more than unsympathetic response to my partner on google. He wasn't able to upload them here as Google won't let us. Nasty response from the owner incoming I'm sure despite the fact we spent good money at this establishment and haven't asked for any refund or compensation.

Accommodation was great, small lovely touches greatly appreciated. However staff not as refined un helpful at best, such a let down. The one ray of sunshine was Kaye, clone her and you would have the perfect team. Kiosk timetabled to be open until 4 as per their own website left dismayed customers looking for lunch at 2pm to find everything locked up! Website inaccuracies.

Not happy. We Have been repeat visitors and always stay the night and have never been able to fault anything. Unfortunately this time staying in the brumby lodge we were shocked at the state of the place, disgusting marked stained walls squashed mosquitoes with blood on the walls dust and bugs on most surfaces and fans that look like they have not been cleaned in years. Very disappointing and a bit disgusting. Unfortunately you can't upload pictures here but am happy to share them with any concerned parties.

We had a fabulous holiday at Cedar Creek Lodges. From the moment we booked until checkout the service was fantastic. The resort is a combination of a adventure park plus place to stay with everything from tent pitches to luxury lodges so it's an interesting mix of luxury and roughing it! We were lucky enough to be put in a glamping tent with its own hot tub which really was so deep and large it really was more like having our own hot pool! The tent had everything you could wish for from king bed to TV to amazing outdoor shower and bathroom. The whole outdoor area was fabulous with table and chairs, pool and bbq area. The only improvement I could suggest is to have some way to get to this area without having to go through the tent. We were there with a group who in order to visit us had to walk through our bedroom each time! We didn't see any of the other accommodation inside but our friends were in a lodge which they also said was great. The communal area of the lodges has a kiosk which serves everything from coffee to ice cream to burgers and pizza and a restaurant that serves what looked like a fabulous breakfast (we at at our tent) and serves dinner. We at dinner here together and had a lovely evening in a beautiful setting and really were blown away by the standard of food. There is also a bar and pool table area which our kids enjoyed. Then there is the park itself which is a separate business but is intertwined with the lodges. You can choose to do zip lining, treetop adventures, mining, panning and crazy golf. We did it all and our kids LOVED it! The thing to be aware of is if you have to book the zip line and treetop adventure in advance. Also beware the treetop adventure is quite scary for wimps like me. I had no idea! Mt Tambourine itself is a beautiful area and if I'd known I would have allowed more time to explore the area. There are lots of good places to eat (although a lot close in the evenings), some great cafes and tea houses and lots of quirky shops. You can also go wine tasting in the area. All in all this was a fabulous trip for a group with kids, can highly recommend.

So you think you book a holiday in a nice, calm, natural resort - and you end up in a big theme park and a wedding venue! We stayed up all night, because there are wedding parties blaring very very loudly all over the compound. The most terrible music too. The rooms are not what they should be like for the price you pay in this place. And if you happen to make the mistake and stay here, be warned - and bring your own food. The restaurant is bloody terrible, the coffee at the kiosk is the worst I've had in Queensland. The staff, what staff? There is none around, so you wait forever if you want or need anything. And if you do speak to a manager, they are terribly rude and completely will-less to help. What an utter disappointment this experience here was!

We were extremely excited to visit this weekend, however unfortunately, were very disappointed with our stay. We found the staff to be unfriendly and upon check in gave me the key and didn't give us a welcome or introduction to their accomodation as most other places do (e.g. site map, wifi, activities, etc). There was no information book or compendium in our room, so I had to walk back down to reception to ask about wifi where the girl didn't even look up from her computer and pointed at the QR code on the table behind me. The room was extremely average and run down for a 'Premium Room' as advertised. It smelt musty upon arrival and the carpet was stained and walls dirty, as well as around the edges and corners of the floor. There were no drinking glasses, only wine glasses which were dirty and had lipstick marks around the top. This made us feel as though all dishes were unclean and had to wash everything upon using. The only sink for this was the bathroom sink. We were not at one stage (prior to our booking, or upon checking in) told about the weddings they were hosting on both nights of our stay. This needs to be disclosed to bookings as the music is very loud until 1030-11pm, and then the guests trickle back to their rooms loudly after with no care for other guests staying. The adjoining room walls are paper thin and we could hear everything the room next to us talked about and their coughing and snoring kept us awake both nights. There is no designated smoking section and guests are permitted to smoke where ever they like. The ash trays outside each room encourage other guests to smoke outside their room which made our room smell and anytime we walked out of our room we walked into a plume of smoke. Upon checking out, I expected to be asked about our stay and experience, but the girl grabbed the key and asked nothing. Staff at the cafe and restaurant were also very solemn and unfriendly. Would not recommend staying here, there are much nicer place within a short drive.