Margaret
1 Mart 2024
I am hesitant to rate the hotel a 5 due to the first room I was given. Room 106 (and probably 108) be should be given to the people who check in last. 106 is the first room off the lobby and directly across from the elevators. Very noisy with people checking in late into the night. I had asked to be moved and was not accommodated.
The following morning I spoke to Rolanda, front desk clerk, and explained the situation telling her I had an 8-hr drive the next day and could not stay in 106. At first she said it was a sold out hotel for that night and couldn’t do anything. I replied that I didn ‘t know a reservation gave you a specific room. She said she would speak to the manager. After having “breakfast”, she stopped me and said I would be moved. I thanked her.
A good night’s sleep and when I checked out Rolanda was on the desk and I thanked her again. The hotel should really think about giving out room 106 only in the evening.
Çevir