Q9055BCjulieh
6 Mayıs 2024
Sadly we were very disappointed with this hotel. We stayed in a standard room that was very small and desperately in need of refurbishment. Wallpaper peeling off the wall, rusty bin and mouldy sink in bathroom. Shutter blinds weren’t working on arrival but quickly fixed by maintenance. Similarly our sink tap wouldn’t drain and that was quickly fixed. Overall the room felt shabby and given we thought we had booked a 4 star hotel, this was not what we were expecting. There is no way this rating is correct, it is a very basic 3 star hotel. We also had the misfortune to be checked in by the most miserable and unhelpful male receptionist, whereby it was too much trouble for him to even provide basic information about the hotel, not a good ambassador for the hotel and not a good welcome. To be fair the other reception staff were much more helpful. Within the There are no covers on the quilts and zero sound proofing. Be prepared to hear your neighbours very clearly and also lots of outside noise from passing cars, trains, motorbikes and ambulances. The badly in need of replacing shabby veranda doors don’t really offer much of a barrier to the noise? You might as well be sleeping outside, Another caution is booking taxis via the hotel, we took one to the train station and he charged us 20 euros for just over a mile drive. When we returned later, a driver on the rank charged us 15 which is the standard price. Not sure why these inflated rates are being given to hotel guests. On a positive the hotel is well positioned for the local beach, but only a few rooms have these views, most are of the car park. Some nice restaurants and bars up the hill in Isola Bella but we spent most of our time up in Taormina town which was wonderful. We tried not to let the poor hotel spoil the holiday but if you are looking for a comfortable, good quality hotel, then please give this one a miss.
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