Misafir Kullanıcı
3 Haziran 2024
Disappointing Experience: Bugs in the Bed Ruined Our Stay My recent stay at Taormina Palace was unfortunately marred by a rather unpleasant encounter with bug bites from sleeping in the bed. The two out of the three of us who slept on the bed, woke up to find bug bites over our legs and arms. These bug bites resemble bites of bed bugs. I have posted photos of our bites and a potential bug casing which was found in the bed. We immediately reported the issue to the front desk, and while the staff were apologetic and sent housekeeping in to change our linens, the next morning we awoke with further bites. The hotel staff stated that we could have received bites from a number of bugs outside the hotel, but only the two of us who slept in the bed have bites. The third person who slept on the sofa bed does not have any bites. We found it difficult to relax and enjoy our stay, constantly worrying about the possibility of encountering more pests and the hazard of bringing bugs on the next leg of our trip and then back home to Canada. After checking out, an email was sent asking for a refund due to this unpleasant experience. The hotel staff stated no refund can be implemented due to them not finding any bed bugs or bugs upon inspection. Pictures of our bites and a potential bug casing were sent to the hotel. No refund or reimbursement has been given. Upon arriving back home, much of our clothing and belongings were thrown out to take the upmost precaution in ensuring no bed bugs enter our homes. I would advise future guests to exercise caution and thoroughly inspect their accommodations before settling in.
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