The Burrow Guest House

Beautiful guest house, excellent accommodation. Stunning interiors with everything you could need..the rooms were cleaned and beds remade daily. Our hosts Chiara and Phoebe couldn't do enough for us, even going the extra mile and booking our ferry to Sicily. Would definitely recommend!

The location is strategically placed between the airport and Valletta, essentially there is NO easy street parking available. I relied on the bus, routes from Valletta serving the area include No. 81, 82, 84 & 88 journey time 20-25 minutes approximately every 15-20 minutes. A 5-10 minute walk from the respective bus stop. Check-in was welcoming, I was allocated Room 4, a single double bed with ensuite bathroom, each presented to a high cleaning standard. There was NO TV but the Wifi was good. The bed was comfortable. Also for an extra €15 a contential breakfast was offered. Definitely stay again.

Shower is very tight and maid forgot to bring new set of towels the following day. Complimentary bottled water would have been nice too. Otherwise, it was a very nice inn conveniently located to a bus stop. Would stay again.

Quaint property, full of character. Very friendly and helpful staff. Would stay there again, and would definitely recommend

Arrived early by bicycle on the ferry. Arrived at the place early and the owner’s daughter allowed us to leave our panniers and check in later. Back later and the desk clerk checked us in and showed us where we could store our bikes. Everything seemed good. The room was comfortable and the wifi reception was good. Later that night, the clerk came back and said that due to a clerical error, we had been allocated the wrong room and asked that we relocate. Stuff happens, so we moved. The new room had no outside window and smelled badly of mildew and mould. And where was the wifi? The clerk apologized and said that they were trying to rectify the problem, but that would not happen until after we leave. Even the regular service was sporadic — at best. I have several clients that I need to be in contact with. Then, the next day, the Clerk said that the owner told him that the bikes needed to be moved out to the front of the hotel and chained to a fence. Really? His daughter saw the bikes. No comment from her. And, no direct communication from the owner! No apologies or rationale. Just rants at the clerk. My recommendation — look elsewhere.

The front door arrangement was paranoid and inconvenient in the extreme but the guesthouse once you managed to get in, was darling.

Worst experience ever. I have slept in many places and usually know what to expect. At the burrow guest house was maybe the first time I had such a bad experience in general in the hospitality industry. Definitely the owners dont know the word hospitality. The room had several issues like toilet was dirty, broken shower door and water tap, no pressure in the water, broken door handle. But I said with my fiance that we are on holidays so lets let it go. The main issue was the bed which had a curve in the middle and even for that we did not want to make a fuss. But in the middle of the night the bed collapsed. Waste of money and time. We weren’t even offered an apology. Definitely NOT VALUE FOR MONEY, very bad communication with the OWNER. Wouldn’t recommend!

Lovely staff and wonderful stay!