Holiday Inn Terre Haute

I was shocked at the busted tiles in the shower and the hair on the floor….but then I went to use the hot tub and the condition/cleanliness issues got worse. There were no visible directions to even turn on the jets of the hot tub, the bottom was rust stained and the edges were filthy. The bed was hard and uncomfortable and the walls so thin I could hear every word spoken in the hallway. I booked this hotel due to the typical positive reputation of IHG hotels and for the hot tub. Huge disappoin**ent. Do better!

Unfortunately one of the several rooms we reserved for New Years Eve was infested with cockroaches. The pool was filthy the water very murky. The hottub water turned BROWN mid evening. No towels were available in swim area. Very disappointing.

This hotel is magnificent. I judge quality of hotel's and take very seriously where I would allow my family to sleep for the night. Amazing pool and very modern room with plenty of amenities.

Stayed two nights. Bed was comfortable. TV had over 70 channels to choice from. Restaurant attached to hotel is a nice convenience.

the kids and i loved the pool and hot tub facility and we enjoyed the breakfast

Great stay at this property. Everyone was very nice. I felt safe and comfortable.

Safe area. Good breakfast spread and maintained property. Room had a piece of licorice on the floor and an old key card. Wasn’t the cleanest. Overall good stay.

We booked our stay at this hotel as it was indicated on ******* that it is pet friendly. That is not the case. The hotel is not pet friendly and would not honor our reservation. We had to frantically find another hotel in the area. Very very frustrating experience - especially after a long travel day.

In my honest opinion, and because I choose hotels based on reviews left (within reason), I was completely disappointed with IHG on this location. They jacked up the price during an event weekend. I mean who spends over $250 on a basic 2queen room in Terra Haute?! (I used my rewards for this stay) & chose it based on high reviews. We stayed here for the Ride Across Indiana (well over 600 + people) event- they start early so we all have to leave by 5:30/6:00. We asked what time breakfast would be put out- “7:00am” okay- we leave early- can we have a grab and go option? - “ no, we don’t do that”. Bummer. How about coffee and tea? “No. But I will see what we can do.” I just visited over 10 hotels in the past two weeks on a road trip. Every single one offered, coffee, tea, and water in the lobby at all times. There was none here. Every ice machine on every floor was out of service. Front desk women were inconsiderate & not welcoming. No hospitality. Not enough towels or coffee for room occupancy. AC broken. 1 pillow per person - first time for that one. In the am they were setting up breakfast and had some fruit and muffins out (but lights were still off) I attempted to grab some and was told they are closed and not to go past her barrier (as she walked outside for her break) Yikes! Thankful- no bed bugs, and room seemed to be clean enough. Would not choose this hotel again. Dinner at steakhouse was wonderful but found out I could have shown rm key for discount.