Prima Galil Tiberias Hotel

The staff was extremely helpful, even the girl behind the counter helped with our luggage. The breakfast bar was beautiful and better than we have seen in any hotel. The room had a nice view of the Sea of Galilee. We wanted to get a quick snack at night and the staff pointed out the places in the area where we could go, then offered to call ahead to see if they could get us a discount for staying at the hotel. We could not have expected better service, in fact they exceeded our expectations in every area.

I now understand why some great reviews and others are poor. We stayed here in two rooms and they gave us the second floor. First impression was hallway carpet was discussing, not just stained but like it hadn’t been vacuumed in a month. Both rooms were dirty, old, with broken bathroom doors, mirror frame that was falling down and wood rut and mold, dirty sink. My parents asked for a different room and got a room on 13th floor. New room was upgraded and modern, cleaner, no visible mold, no carpet. We asked for a different room and new room on 3rd floor was the same, smelly, dingy and dirty. Requested an upgraded room and the following day they moved us to the 9th floor that was also renovated. So your experience will greatly depend on which floor you stay in. The food and service were good.

We stayed at Prima Galil hotel for 2 nights during our winter break. The hotel was clean, easy to find, good breakfast but not substantial as in our Jerusalem hotel, and check-in was a breeze. We were able to catch the bus for Tel Aviv from a bus stop close to the hotel. The only down side for us was a long steep walk from the bus station. But this is on us. I highly recommend taking a taxi from the bus station to the hotel. Vice versa is not that bad as you are going downhill.