Misafir Kullanıcı
18 Ağustos 2023
Hotel is marketed on Trip.com website as being 3.5km from Sausalito (where we wanted to stay close to in Marine county) - it is actually 8 miles by driving (maybe 3.5 km by direct distance via water with no public transport) where's the truth in advertising
Lodge is more like a slighly better end motel and not really a hotel or a higher end "lodge" (see pic)
On check in, first assigned room has broken toilet, it was around 4 pm and the technician on site was "gone for the day"
Changed to a second room, no major disfunction except the smoke detector was covered by a taped on white towel ( see pic) really weird.
For the price it charged, close to USD 280 a night, it was really expensive - and one other surprise came after paying thru Trip.com was an addtional charge of around USD 28 of hotel fees that came afterwards at the hotel on top of the Trip.com payment. So it came as 2 separate billings and more expensive than what Trip.com marketed. And was there any service they actually offered for this ?
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