Hotel Villas de Santiago Inn

環境很不錯，很少喜歡非常不錯，棒棒噠，價格也實惠，各方面我都非常滿意，很不錯哦，給你一個贊很棒哦哦，

Great room. Views are amazing. Location is excellent and it’s always a plus to have the car parked inside for security.

First off, every time you’re going to leave your room you have to leave your key at the front desk which made me feel a bit uncomfortable because I had my personal belongings in the room. Secondly, there were no amenities or anything in the room such as a microwave, refrigerator, and I asked if they had an iron and they did not have one. Their Wi-Fi connection sucks And so does the reception there. The room was extremely dirty, there was old vomit stains on the floor. The dresser was falling apart and the lighting was so dark I wasn’t able to get ready in the morning. The shower was horrible… There was hardly any water that would come out And made it extremely difficult for me to shower. And don’t let me get into the customer service that I received because I can go on and on and on but these are the most important reasons why I would never stay at this hotel ever again.

I got placed in a room next to their washers and driers. So yes there was loud machine banging all the time. Also got the worst room they could have given me. Tv was broken with no windows for the fresh air to go in and the AC unit was broken too.

The room was leaking water the carpet was all wet it and it smelled like somebody had already smoked in there

Even though it is cheaper but still bot worthy zero access to anything no room service no phone no WiFi no transportation. Am sure you'll regret it that's what happened to me I couldn't even finish my days.

This is a decent hotel. The room is spacious and clean. I felt very safe at the hotel even with my car. The only thing I would add for the management is to have a policy where they ask customers to give them feedback right away while the customers are still there. There are differences in business practices between different countries & cultures. The only part that I wasn't a fan of was at the battery powered smoke detectors were all beeping constantly throughout the night. Which means the batteries were low. If they had been more responsive they could have replaced the batteries so we weren’t hearing them beep all throughout the night. Besides that everything else was fine.

Bad customer service, fire alarms all over the building kept on beeping all day and night needing battery replacement, no-one did anything and was not able to sleep with the noice.

Nothing good i can write about this hotel maybe just a couple of things. PROs there are spacey rooms there and it’s not bad location. CONs the room was dirty, looks like they were not vacuum rooms at all. hair was everywhere even on the wall in bathroom (and someone’s feces covered the wall behind the toilet like in a public restroom). Terrible stench in the room is similar to some kind of mixture of cigarette smoke and urine. AC didn’t work properly just as a fan. That’s why they put an extra fan in the room in addition to the celling fan that works only at low speed. The fan in the bathroom was too noisy better do not turn it on. The electric switch should be touched very carefully because it staggers, it barely stays in the wall and is clearly not the size of the hole for it. In addition, there are a lot of cobwebs on the windows and in the corners, and several small spiders are seen right on the bed. last thing is the internet connection was very slow about 1mb/s very unstable definitely not for video almost zero. so guys this is a shabby lousy hotel try to find a better place to stay.