The Bay Suites - Entertainment Dist

The place location is very ideal, very near Union station. Check-in was absolutely easy and the staffs were very quick to respond! The apar**ent was relatively small, but comes with everything like at home. It's not a hotel though, more like short-term apar**ent rent. However, it has a problem with cleanliness. The floor and sofa was full of dirt; Couple cracks and peels on the floor; furniture also has broken parts and dirt; window blinds are not fully covered. Though, the bed and washroom was clean so I was okay with that. I would come back but would expect better cleaning services from the property.

We enjoyed the place, it is near CN Tower and Ripleys Aquarium. The place is clean with a cozy ambiance. It was a great experience for us to stay in this place.

Very untidy and rug hasn’t looked like it’s been vacuumed in months, and damaged door in master bedroom and exposed piping in master bathroom

Poor condition. Many repairs needed. Toilet ,dishwasher, receptacle, heating , dead bolt on door. Host sending the wrong apar**ent number Overall I would not go back. Very disapointd

I was a little nervous about this reservation as there have been some previous lackluster reviews. However, we had the opposite experience. The location is unbelievable. The host contacted me an hour check in with instructions, which were seamless. The apar**ent has a few minor deficiencies but nothing of significance. Apar**ent amenities were great. I think the concern from previous reviews is that not all apar**ents are of the same quality. Ours was a solid 9/10 Would stay in this particular apar**ent again

We had an amazing experience at the hotel. The view was spectacular and hotel was very nice and comfortable. We will come back in future again. Thank you

Lovely view, centrally located downtown GTA. There were missing baseboards, cracked sink, cracked toilet, missing blades on the vertical blinds. It advertises itself as a hotel but its an STR (Short Term Rental) in a very busy apar**ent building, which I was not interested in booking, I wanted a hotel and chose it because it was advertised as such. I had to pay a huge security deposit (it was retutned). I'm disappointed ******* allowed that classification. If you need parking - forget it. We paid an extra $30 to park one night, parked in the space communicated and we were towed. It was a $40 cab ride and $316 lto get our car out of impound. Thier "customer service" just stopped responding when we reached out. Would not recommend, ever.

Perfect spot to stay in Toronto! A beautiful view of the CN Tower, water and downtown Toronto. Walking distance to so many restaurants, shopping, entertainment and transit. Definitely going to be my go-to spot to stay in the city.

The location of the place was really good. downtown close to the stadium and the CN Tower so worked perfectly because it is right at Union Station. I requested parking however when I got there no parking was provided so I needed to call the people to arrange that so it was kind of disappointing. Additionally, I made note upon arrival about a window being broken and mirror and they asked if someone can fix it while I am there but to keep the door unlocked... sorry but no. I was also told to pay for parking, the money went through and they sent a message saying it was deposited into the wrong account, to send it again and then they will issue a refund. When asking to issue the refund first they said it was okay the money was okay... it seemed a little bit fishy when paying for the parking. Overall, the location is good, the place itself it nice but would not recommend to book with the parking as the owners were a tad difficult to deal with.