HomeTowne Studios Raleigh - Durham

Wouldn’t refund my money when my car broke down

The natural woodsy surroundings gives a greater sense of privacy and natural beauty along with the flocks if Canadian geese that fly over and rest in the creek nearby.

When I checked in the 1st room was dirty and had roaches so they gave me a new room same thing then they gave me another room same plus the refrigerator didn't work. I had to wait in the cold a hour for the desk clerk to go around and look in rooms to assign me a 4th room and it was the same thing plus the stove didn't work. I had to go out and buy cleaning supplies and bug spray in order for me and my family to stay in the room. After cleaning and spraying the entire room it had to be aired out for a hour in order to go back in the room. When I say clean I mean sweep, mop, clean the entire bathroom toilet and shower were dirty you could see it was sprayed but never wiped clean urine was at the bottom of the toilet dead and live roaches everywhere.

Rooms were bug invested with roaches!! Stained up filthy mattresses. Facility is entirely dirty from the lobby to the elevator , nothing good about this place besides the fact the it was right across from golden Coral! All the rooms are filthy. Code enforcement should shut this place down

Couldn’t stay because they wouldn’t let me check in early when I was already on the road for hours

Room was fine for what I paid. Office closed on Sunday, so just left the key cards in the room when I left. No drop slot or box. ????

This property was filled with roaches!!!! Upon walking in my room, there was roach spray on the floor. There was a roach walking on the bed. As I neared the bathroom, there were roaches in the shower and walking on the sink. The small kitchen had roaches walking out the cabinets. I stayed less than 5 minutes in the room and had to immediately leave. I was extremely disgusted and no hotel should ever have an issue like this.

No one at desk any time. No shampoo in shower. Unsafe door with no secondary lock

Room was outdated and a couple of not so clean spots. Looked like burn marks on the bathroom counter and in the sheet. Few small roaches. Could not adjust the temperature; it was either hot, cold, or off. Phone did not work.