Misafir Kullanıcı
16 Eylül 2023
I was under the impression this facility would be handicap accessible. I am disabled and my back sometimes locks up if I walk too much. This issue with my back leaves me unable to walk. I was having a bad back day and asked the front desk if they had a wheelchair and they said no. So I was forced to walk so far to the location of the wedding rehearsal that I couldn't participate in the rehearsal because of how much pain I was in. Kimberly, the employee who was assigned to the wedding, grabbed a chair immediately and was super accommodating. She informed me that there is an ADA golf cart to assist people getting around the large property. She mentioned it's usually only available during the evening, which is ridiculous because disabled people are disabled 24/7. My husband and I realized that he could also drive right up to where I needed to be. The person I dealt with at the front desk was completely incompetent. The venue and staff I dealt with were not accommodating to my disability in the least. The wedding coordinator, who was a friend of the bride, was more accommodating than this establishment.
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