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15 Mayıs 2024
Were fortunate the staff had sent some very helpful instructions to reach the hotel as a number of the incredibly narrow one way streets were blocked off for a recent festival held on the Plaza Mayor. Check in was friendly, fast and helpful (Alba). Would be even better if they had valet parking and porters. Parking was a challenge as you had to navigate very narrow, twisting, cobblestone streets to a lot above the hotel and very near the castle. A hike back down stairs and traversing the maze of hotel hallways got me back to the lobby to retrieve our bags. That said, the room assigned was quite spacious, comfortably furnished but dated, and had great views of the old town and the Plaza Mayor from the balcony. Had trouble with the A/C as it didn't seem to cool the room so we opened the windows and thankfully the outside air was quite chilly. Breakfast was good with cereals, fresh breads and pastries, limited fresh fruit (mostly peel your own), juices, meats and cheeses, and scrambled eggs. The dining room was attractive with arched walls and stone flooring. Service was a bit impersonal as both personnel spoke limited English. Upon check out, one staff member (Juan) was extremely helpful as he came with me to retrieve the car and provide guidance back to the front entrance and the assisted with the luggage. Prices were extremely reasonable.
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