Alaska Resort

Hotel is located in very nice and peaceful environment of Ksaghkadzor, Near Yerevan, all facilities are good. Only TV in the room, I found not working well. The best part that I found Vegetarian food options which was very nice and non- alcoholic drinks options.

Nice place! A little far from the city center, but overall nice experience. I recommend. The breakfast was yummy, the staff was friendly, nice yard area where you could chill in the evening. Calm and lovely.

First off, it wasn’t as advertised. But I can live without the dining area and tumble dryer in the room… and I can deal with the fact that the room was smaller than advertised (which they admitted to me). But what really frustrated me what that they claimed that my credit cards were not working and were requesting cash. I called the booking company and they spoke to them… and miraculously, the machine and my credit cards were working again. What also frustrated me was that when I asked them whether they put me in the right room, the manager became so rude. If he spoke better English he might have understood better but a hotel in this area should have at least one staff person who can speak English. So, there he was raising his voice to me!! Worst check-in ever. I have stayed in a dozen other places in Tsaghadzor… and have never experienced this kind of rudeness. Regarding the pictures.. this supposedly reflects a “sitting area with couch” AND a dining area. He noted the coffee table. It certainly says something when you treat customers like their ignorant.

Come si fa a proporsi per/al turismo se non si parla inglese? Come si fa a proporsi per/al turismo se: 1) Arriviamo e senza alcun “good morning”, “hello” o roba del genere la prima domanda è stata “cash or card”? 2) La risposta (nonostante l’avessimo prenotato) alla domanda “c’è il terzo letto?” è stata “no” (in realtà c’era – era un divano letto chiuso – ma parlando loro a malapena l’inglese non vi è stato modo di capirlo) 3) Dopo mezz’ora di discussione si è materializzata la camera con il terzo letto … aperto 4) La cena è una vera miseria fatta pagare a prezzi folli 5) La mattina dopo non hanno uscire mia moglie prima che la cameriera verificasse se i pessimi italiani avevano distrutto la stanza o svuotato il frigobar Lasciate perdere, non è il vostro mestiere o – almeno – andate un po’ in giro per il mondo per capire come si fa. Altrimenti chiedete un impiego alla Gazprom che è lì vicino.