DoubleTree Suites by Hilton Tucson - Williams Center

What a great stay. The king suite was very spacious with two separate areas. Room was clean, comfortable, and spacious. Pool and hot tub were great. Staff was very helpful at check in. Free breakfast was oke of the better continental breakfasts we have had. Overall very pleased with our stay

Great rooms. Clean and nice looking. If your room has not been cleaned up by 1pm….. call them (now I know…. Our room wasn’t cleaned, but my friend’s was), they probably skipped your room. We enjoyed our stay.

On check in the room we booked was not available so an upgrade was offered which we took as it was late. The room was nice, we really needed 2 beds though, not a suite with one bed and a pullout. Our daughter found sleeping on the couch more comfortable than pulling it out. Because of our needs this was actually a downgrade but it is what it is. Otherwise the room was generally fine. The bed was ok, not great but the pillows and bedding were very comfortable. There were plenty of outlets and charging ports. The shower toilet area was tiny, almost closet size. The grounds were very comfortable. Unfortunantly, the pool and hot tub were closed the full day that we were there. They looked clean and well cared for though. The staff were very gracious and friendly.

This is an older hotel that has been well maintained and updated for the most part. Office staff was very pleasant and easy to work with. Fairly easy to access as long as you know where you are going.

It is hard to believe Hilton would put their name on this property. The first room we had, the sheets had brown stains, one bed had a used Kleenex between the sheets, and there was a vape pen on the sofa. The room had dust on all services, and the thermostat did not work. It also had a lot of street noise, even though we had asked for a quiet room. The front desk manager offered to put us in another room, and we agreed. The second room was a bit cleaner, but the sheets for the sofa bed still had some substance on it, and one of the other beds had yellow stains on the sheets. The grounds were attractive, and the front desk manager (Alan) was very nice. but we would not stay here again. The property is a "split level," so you must walk up or down stairs to get anywhere. The hairdryer was strong, which was nice, and the shower wasn't low-flow, so we appreciated that. But the bathroom was TINY, and we didn't like having the sink in the bedroom. The ceiling of the room (both rooms) also felt lower than normal. The bed was up against the wall on one side, so my husband had to climb down to the foot of the bed to get out. The fitness center was small but fine, with good equipment (including a Pelaton bike). And there was a water cooler, but it was not hooked up to anything and had no water in it! I had read great reviews about the free breakfast, but it was disappointing. At one point we had to wait because they were out of knives and forks. Basic food, but blah.

Overall not suitable for families with children - cockroaches dead and alive - dusty curtains - stained carpets - clogged bathtubs Old, and mismanaged…don’t stay here if you have children. I wouldn’t stay here in the future even if I am paid to stay here!

Nice, large suite. Comfortable bed. Refrigerator, coffee maker and microwave in little kichenette is very convenient. Heated pool and jacuzzi. Complimentary breakfast. Reasonable rates. Friendly staff. I would definitely stay here again.

******* messed up the reservations, but the staff at hotel where kind enough to honor the reservation and find us aa room

The room (203) had a very dank, musty smell. The floors weren’t vacuumed, the bed was old and I felt like I was laying in a taco. Lastly, our A/C / Heater had a rattling fan sound every time it turned on, and rattled loudly until it turned off. Glad we brought earplugs! The staff were very nice, and the breakfast had many options to choose from.