Turban Valley View Resort and Spa, Udaipur

The experience at this property was disappointing and far below expectations. Upon arrival, we had booked four rooms, but all of them were in poor condition and clearly in need of maintenance. The staff were mopping the floor while wearing dirty shoes, leaving more dirt behind—so much so that I had to mop the floor myself. The bathroom was in an unacceptable state, with blocked drains and no shower curtain, causing water to splash onto the commode, making it unusable. Adding to the discomfort, the road-facing rooms had no access to fresh air, and with a split AC system, the ventilation was terrible. Staying in a room without fresh air for three days was extremely unpleasant and unacceptable. Initially, the staff were unresponsive, but they eventually began addressing our concerns, which I appreciate. However, given the price we paid, the quality of service and accommodations were not up to par. The photos of the property are misleading and do not reflect the reality of its condition. The food was average at best, adding to an overall underwhelming stay.

Hostaged the guest family on balance payment issue between Event company and hotel . Lunch and dinner food quality was also bad. Could not manage the chapati serving properly. Towels in room bathroom were provided on demand. Second day complimentary drinking water bottles also not provided on self. Behaviour and services are poor, not recommendable.

The turban valley view resort and spa provides auspicious services to us Glad to visit here Mesmerizing beauty Staff is cordial and well behaved Interacted with disha and harvest at the reception they helped us in every possible way We took the round of property and explain us each and everything Very kind hospitality Thank you valley view resort