Volley Hotel Istanbul

Giriş ve çıkış sorun değil. Eğer umursadığınız tek şey temiz bir yatak ve makul bir fiyatsa, fiyat harika. Telefonlar çoğu zaman çalışmıyor. WİFİ???? Unut gitsin. İşimi bitirmek için lobiye gitmem gerekti. Şikayetimden sonra bile birisi içeri girdi ve kendisi orada olmadığı sürece çalışmayan bir ölçüm cihazı getirdi. haha (sanırım hileyi görebiliyorsunuz) Benim fiyatıma dahil olan kahvaltı ortalamanın altındaydı ve hatta Kuzey Amerika'daki rekabetçi kahvaltı bile daha iyi. Kapalı Jakuzi, Sauna kırılarak odalar su şişeleri ve ekipmanlar için depo olarak kullanıldı.

Gelip odamıza giriş yaptık, 3 gündür her iki telefon da çalışmıyordu, oda servisini veya resepsiyonu aramamıza izin verilmiyor, bundan şikayet ediyoruz ve bir adam odaya gelip yatak odasındaki telefonu alıyor ve alıyor. Odaya girdiğinde tamamen bana bakıyor, odada yürürken bana yukarıdan aşağıya bakıyor, bu beni son derece rahatsız ediyor, kocam onunla konuşurken hala bana yukarıdan aşağıya bakıyor . Telefonla geri geldi ve aynısını yapmaya devam etti, bu da beni çok rahatsız etti. Daha sonra kocam bu adamın yanına gelip çamaşırların nerede olduğunu sordu, böylece çamaşırlarımızı yıkayabiliriz. Elini kaldırıyor, onu uzaklaştırıyor ve “İngilizce yok” diyor, eğer müşteri hizmetleriniz varsa gidip İngilizce konuşan birini bulacağını düşünürsünüz. Bunun yerine son derece kaba olmaya devam etti ve İngilizce yok dedi, elini salladı ve uzaklaştı. Çok kaba. Ödeme yapan misafirlerinize nasıl davranmanız gerektiği değil. Bu telefon durumunu çok tuhaf bulduk çünkü bir anda banyo telefonu çaldı, telefonların bağlantısını bilerek kestiklerini, dolayısıyla hiçbir şey için telefon edemediğimizi (otel dolu olduğu için) belki de herhangi bir şeyle uğraşmak istemediklerini varsayıyoruz. telefon görüşmeleri Geldiğimizde Taze Portakal Suyu istedik, tezgahın arkasındaki restoranda bir meyve sıkacağı olmasına rağmen her tarafında portakallar var, bunun sadece gösteri amaçlı olduğu söylendi. Şikayetlerimizi yaptıktan sonra birdenbire odaya portakal suyu getirdiler. Ayrıca meyve sıkacağının sadece gösteri amaçlı olduğunu düşündüğüm için çok garip! Genel olarak bu çok garip ve kötü bir deneyimdi ve huzur ve mahremiyet arıyorsanız burada kalmanızı tavsiye etmem, çünkü bu bizim için sorun üstüne sorundu. Erken çıkış yaptık ve otelimizi değiştirdik. Çok fazla güçlük ve stres, hoş bir deneyim değildi.

I had a very comfortable and pleasant stay at the Volley Hotel. I was in Istanbul as a medical tourist where I had face lift surgery. I travelled alone and was very apprehensive about staying alone in a hotel after surgery, but the staff were so kind and attentive that I can honestly say they made what could potentially have been a really horrible experience very comfortable. The staff are extremely attentive and go out of their way to make sure you are having the best stay possible. The buffet breakfast was really good with an excellent selection of fresh, high quality food and the A La Carte Restaurant was also very good. The rooms were comfortable and the very small problem I had with my shower (it was stuck on the overhead function) was rectified swiftly by maintenance. The room attendants were warm and friendly and respected that I wanted some peace and weren't invasive at all. The only down side to the hotel is the WIFI - the connection isn't great in the rooms themselves, hopefully they will look in to this, if you are a heavy Internet user it's probably a good idea to arrange some mobile data with your phone provider before coming. All in all, a fantastic stay and I'll definitely come here again. Thank you, Volley Hotel.

Nice enough hotel, but quite sterile and lacking any real character. Restaurant is OK, food not bad, but again lacks any atmosphere. Breakfast is OK. Room service got my order completely wrong but I guess put down to language issue. I had a view of a huge car park from my room.

Highly recommended. The rooms are extremely clean, there is air conditioning, wifi and a safe. At breakfast and at the buffet there is a really huge selection. The pool is very inviting and clean. Most of all I have to highlight the staff, especially the employee Sinan Efe. He read every guest's wishes from their eyes, was very helpful and gave me lots of tips on what I could do in Istanbul.

We stayed here for four nights with the missus. Our stay was excellent. I cannot speak too highly of the staff. Everyone was helpful and friendly. Some didn't speak great English but I haven't learnt Turkish so I can't complain. The room was large clean and comfortable. The bathroom was nice and the shower spacious.

Staying at the minute after surgery. Hotel is good. Nice looking from outside and when you enter lobby there are nice sofas you can chill on or there are tables outside if you want to sit and have a coffee and a smoke. The staff helped me up to the room with my luggage. Ordered room service the first night, portion was huge and delicious. Not expensive either. I went to the restaurant last night and there is an adjoining part where you can have your meal, still indoors but you can smoke also, it is very nice. There was a cat who was trying to steal my dinner but I got the staff members attention and he put it outside. Again nice meal and last fe portions! The room is very good, a double bed, firm which is fine. Good bathroom with shampoo, shower gel etc. Free tea, coffee and water. There is also a little fridge so that was handy There is a TV but no English channels. My room is onto the main road and therefore it's quite noisy (traffic, people, dogs) but I suppose you can't fault the hotel for this. All in all a lovely hotel and I would stay again but bring ear plugs 😁 Oh! And a new thing for me was the 'prayer calls' expect to be wakened by these. I didn't know what they were before I stayed here as had never heard them before.

I stayed at the volley hotel with my sister after having surgery. Was such a lovely clean place . Amazing spotless room and lovely pleasant staff . Especially on reception . We had a room on top floor which was immaculate. Very large and overlooked the beautiful city . Do not hesitate to use this hotel which is central to everything you need. Thanks to to wonderful staff for a lovely stay

Great hotel. Very clean. Great service. Comfortable bed, but lumpy pillows ( because of washing I think) remember this is a non alcohol hotel! Staff very friendly and helpful. Food good but I wouldn't recommend eating there all the time, as it gets a bit samey.