Misafir Kullanıcı
27 Şubat 2023
Our stay at Avenue Lodge in the week before Christmas was exceptional in every way. The hotel’s central location is perfect to enjoy all that the beautiful Val d Isere has to offer. The room was perfect; modern, stylish, well-equipped and had a fantastic view of the slopes from the balcony. A complimentary bottle of champagne in the room on my birthday was a wonderful touch. Breakfast was excellent and staff were very helpful each and every morning. The spa and bar area were both lovely and provided a great opportunity to relax after a day on the slopes. Whilst all of the above were fantastic, the hotel’s most significant asset was its customer service - the concierge and reception staff were nothing short of phenomenal. Visiting the resort for the first time, the staff provided us with recommendations for activities and restaurants, made bookings for us and even provided us with a shuttle service to harder to reach venues. On our return each time they took a genuine interest in how we found the experience. The helpful, happy and polite demeanour of each and every member of staff was unparalleled in our opinion. We would return tomorrow without hesitation - an absolute gem of a hotel that all involved with should be very proud of.
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