focussedcustomerexpe
16 Eylül 2023
Stayed for 7 nights and received a warm welcome from the staff, room was basic, swimming pool terrible as not heated, service in restaurant above average until a coach party arrived, we the residents then became second class citizens and were unable to book a table for dinner and breakfast was a disappoin**ent as food kept on running out. Breakfast staff allowed coach party of one or two people to sit on 4 person tables. Hot food continually served cold on the buffet. All in all, a bitter disappoin**ent and quite how Visit Guernsey rates this as 4 star is bizarre!! We returned to the island and spent a week in a real 4* hotel, the Duke of Richmond, which is also 4* and really excellent, when it should be 5*, another bizarre rating by Visit Guernsey. All in all, the Peninsula is overrated and should be reduced to 2 or 4* at best I
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