The Remote Resort

Wow … just wow! What an amazing experience, fantastic location, gorgeous food, stunning scenery and absolutely beautiful staff. This was an amazing experience, snorkelling off the house reef was mind blowing … so much better than the Great Barrier Reef. The dive operation is absolutely world class, the sites that I dived on were out of this world. The food … wow .. the food! So fresh and such vibrant flavours! Completely spoilt and the staff are so very accommodating. It is absolute paradise!

We have just returned from the remote resort for a 15 night stay to celebrate my 60th birthday. The Resort has just been awarded the Travellers Choice award and this is 100% so deserved. Our stay was faultless, the Team and they are a ‘unique team’ go above and beyond to make sure everything is just perfect, nothing is too much trouble. We stayed in Villa Vessi which is nestled in the trees. The villa has a large very comfortable king size bed, a ceiling fan and two other large fans which adequately deal with the heat and humidity, and two large chairs and the Villa overlooks the Ocean. There is a fridge which is ample for water and minibar and also a room safe. The outside shower/bathroom is a great feature and had a washing line for drying clothes. The Villa has a large sun deck with sun loungers and a plunge pool which over looks the Ocean, and also a large day bed which is undercover if you need shade/shelter. The room is cleaned to a high standard daily with fresh towels. There is also a nightly turndown service. The maids were lovely and took pride in their duties. The restaurant staff were very attentive and had a great sense of humor. The chefs were fabulous, the food was freshly prepared and presented to a very high standard, with a great selection of choice, delicious. Our evening meals were at different locations on the resort for our entire stay, giving you a secluded setting with lanterns and a fire pit with the tables dressed to a high standard. A lovely unique touch. Vilisi made sure that we did not miss out on any of the experiences. We went on several snorkelling trips by boat in the surrounding area and the vibrant reefs and marine life did not disappoint (there is no bleaching). We also were so lucky to see 5 Manta Rays. All snorkelling adventures are undertaken with care and attention for your safety (thank you Faye, Helen, Vilisi and Winston) who were in the water with us making sure we were ok, and educating us to the coral and fish. The Resort also had its own vibrant house reef which is spectacular and accessible from the jetty high/low tide. The waterfall trip is a must, thank you Faye who took great care of us. The SPA team are on hand daily and we both highly recommend the massage. The village visit is a must, the warm welcome you receive from the families is wonderful. The children take great pleasure in showing you around and the highlight of joining in with the villages singing and dancing, truly memorable. Our evening formed a bit of a routine of sitting at the bar chatting with Zoe, who was always on hand to answer any questions we had, and sharing her experiences of Fiji. All of the staff were more than happy to share their personal stories with you, of their villages and family life which was so interesting. For my birthday after returning from snorkelling I returned to the Villa to find that it has been decorated with balloons and a lovely birthday message from the Team and a bottle of Champagne to celebrate.

We were very impressed by how friendly and smiling the whole staff was and how they always greeted us with a smile everywhere. We have been to some beautiful resorts, but (unfortunately) this was not the case everywhere. It is also remarkable that we experienced this not only with the staff in the restaurant, reception, etc., but really with EVERYONE. No staff member was too busy to answer a question or do a job, etc. They always accepted and carried out everything immediately. It also seemed that this was not just an "act" for the guests, but that everyone really enjoyed working and was there for the guests. We always felt very welcome. Our villa was large and well equipped. We felt very comfortable. We also really liked the fact that dinner was always served downstairs and that there was a lot of distance between the individual tables. This created a romantic atmosphere. Another positive thing to mention is that we were given a new table every evening. The meals were extensive, varied, there was a large selection and it was excellent every time. This applies to breakfast, lunch and dinner.