Misafir Kullanıcı
25 Ağustos 2023
I have been going to Cuba every year, sometimes twice a year since 2014. I've been to many very different resorts. One were perfect and upscale, but the others were modest, old, but still decent. I have to warn you: Stay away from Los Delfines hotel in Varadero. I admit, I did reservation pretty late due to family circumstances. - Room was run down, with old, stained and dirty sofa cushions instead of normal pillows. When we asked to replace them, room service lady kept repeating " problems, always problems" and did not replace anything. Management people were unavailable. Nobody speaks English, just few words. - security deposit box was broken twice. We had to wait for 2.5 hours for it to be fixed for the 2nd time. - bed linen was old and with lots of stains of unknown origin - many outlets were broken - Room was dirty, bathroom was small, without shelf, run down and also dirty. Towels were greyish brown, ripped and small. - they don't clean rooms every day, as well. - food was very modest, the same every day( chicken, cold pasta, hot discasting pasta, rice) Meat was very rare, so as fish. Bad juice, lack of fruits) and of short supply. Shortage of food one hour after each meal. And they don't give you to take meat, sausage or chicken by yourself, they put it themselves. Coffee machine instead of milk pours water with traces of milk. - Most of guests were cubans, who often misbehaved, shouted and tossed beer cans into water. - Some local guests did not have a wrist band, but jumped in front of you at breakfast, lunch, dinner and at bars. Seems they new workers, were hugging, kissing.. - No cocktails, as they just did not know, how to do them at both lobby and beach bars! Pina colada, for example: mountain of ice and diluted coconut milk. Just beer, wine, rom, average coffee from lobby coffee bar and soft drinks with artificial sweeteners. - They also poored tap water into water bottles in lobby bar! Could smell chlorine after got glass of such water "from the bottle". - Beach bar was just below average. No beer when asked, also soda with sweetener. - no wine during lunch, dinner.Just beer and water or soft drinks with sweetener. They don't serve wine at all. Conclusion: Maybe, it was nice place 10-15 years ago, but now it needs to be closed for serious renovation. So, book on time and don't repeat my mistake. I wish all of you a really nice time in Cuba.
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