Hotel Ganga Garden

The experience was very very poor. The staffs are not supportive at all especially the one sitting at the reception. Restaurant is not there but they will tell you it is there. Location is also very inside and it is in a dirty surrounding. The staff will give you the room much after the check in time and will repeatedly ask you to leave the room much before the check out time. The sheets are dirty. The shower gel and shampoo dispenser are just for show. It is of no use, the towels are dirty and they will not even change it after asking. I travel-led with my parents and had a horrible experience.

Nestled ***** the sacred ganga, this property is located right on the ghat, which gave us a breathtaking panorama of the river. The impeccable hospitality of our hosts, raja and kundan, elevated our experience, culminating in a thoughtfully arranged special breakfast that added a delightful touch to our stay.

No hospitality at all. No food. If you guys need better experience. Book a 1000 room instead in any hotel. I am sure you will get better facilities.

Very nice hotel, hotel staff's behavior is so nice. Accommodation is peaceful.

I have always stayed at Ganga garden properti and have fond their services exceptional. The staff at the reception and restaurants are extremely courteous and friendly. The rooms are impeccable and the surroundings beautiful. The food is delicious and the chef is amazing. A lovely place to stay and I highly recommend it if you are in Varanasi

The behaviour of the receptionist was rude. Room experience was good. Thanks to arif who's very kind and welcoming

The rooms were good. The service was very poor. Ac was not working properly for a whole day. Tv was not working and it was not even repaired even after repeated complaints. Shaving kit was asked and they said that it will be given shortly but it did not came the whole day. When asked again the next day they told that it's not included the complimentary services. This could have been communicated the previous day itself so that i could arrange from elsewhere. The food in the restaurant was also not up to the mark and the service there also was dissapointing.

I have already mentioned all the problems in another review here. This stay was a very bad experience and am not exaggerating.

I was travel-ling with family including 80 year old mother. We spent over for a 3 night stay expecting a premium. We were up for a shock. From the start it was a bad experience. We were offered a room in another hotel as room was under maintenance. After fight we got room after 2 hrs of checkin time and 4 hrs of waiting. Room had non functional ac and no tv. There was no bin, no soap. Electricity wasn't there most of the time and no backup except a fan. Not even charging points were on backup. Water on taps were like a 2 year old peeing. There was no good at hotel and that was kept secret. Day 1 order was taken and after 15 mins informed that they can't gv as kitchen is under maintenance. Next day food came 2 hrs after order and after 4 reminders as the hotel boy went somewhere and got the food for us from a local roadside restaurant. Tea was ordered once with confirmation that it would be in house but came after 3 hrs after reminder. There was no first aid in the hotel as we asked for a bandaid. No room cleaning at all in 3 days. Cutlery left outside room stayed for 2 days inspire of their people coming and going. Paid water was always in form of ice. The problem is the owner who wants to rob its customers. He has not put people or facilities. Just gimmick on mat and other places. U can't run a hotel on a website. Only good was the guy arif who struggled to help us as much as possible but not without misses. It was a problem with all other occupants. 1 nit we cudnt sleep as one guest was so passed off that he threatened to damage the property. One of the worst experiences. Anybody planning can throw the money in holy ganges. May b some punya instead of staying here. I can go on and on but doesn't matter.