The India Benares

The hotel's ambiance is a perfect blend of modern luxury and classic charm. The lobby is tastefully decorated, with plush furniture and an inviting atmosphere. The attention to detail in the interior design creates a sense of comfort and sophistication. My room was nothing short of spectacular. The attention to cleanliness was evident, and the room was well-appointed with all the amenities one could ask for. The bed was incredibly comfortable, ensuring a restful night's sleep. The room's design showcased a thoughtful mix of contemporary style and practical functionality.

The rooms are clean and spacious. The location of the hotel is good. Staffs are cooperative and courteous. The dining restaurant have a good ambience followed with lip-smacking food. The food prices in the restaurant is on the higher side but the food is sumptuous. Breakfast spread is wholesome. Overall a very comfortable stay.

So many opportunities to improve! My 2 night stay booked by my travel agent, encountered wonderful but novice staff all willing to help, but unable to resolve issues. Food quality and pricing including the dinner and breakfast buffet(s) is excellent, flavourful, (a little too spicy for me, but good).... however tables, mats, chairs all need a thorough cleaning. Outside of that, issues include poor internet in my room (1016) as a windowless room has poor reception.... was a major issue for me! Hot water for showering is warm at best.... watch for slippery marble floor in shower. In room safe is Not bolted to the wall and easily removed. Lots of maintenance issues needed. Really it's a 4 star hotel downgraded to a 3 star for many of these issues.