Venice Palace Tintoretto by Wonderful Italy

Great looking property Canal right outside window Kitchen tired No kettle Some pans dirty Worst thing was bed bugs and bugs crawling in the shower and over dinner table, with video proof too Hosts not helpful at all, ******* less so Dissappiinted overall with the afters ales service from both parties

This is an interesting place to read. Overall, we liked it and the frescoed ceilings were impressive. The rooms are large. The beds excellent and the pillows comfortable. The location is secure and safe and not bad unless you demand to be in St., Mark’s Square, which is 15 minutes away. However, they certainly could be more user-friendly. Lacking and desirable would be toilet paper holders, paper towels,dish soap, a coffee maker, a larger TV than the 20 inch TV up there, sharp, sharp, knives, and simple utensils like a spatula to make eggs. My brother-in-law used a credit card on a fork to make the omelettes. I can upload the video if you would like.

Lovely apar**ent, quite large for 2 people, it had all the modern appliances. We loved the location very close to the water taxi, shopping, restaurants, yet very quiet. We highly recommend

We stayed here in August and had the HARDEST time finding the location. Google maps didn't connect us, I couldn't get ahold of anyone to help us find it. We wandered around with heavy luggage for over an hour asking anyone we could find. We finally found it. The apar**ent was fine. But when we left, we had to catch an early train and unfortunately I forgot my purse in the closet. Once I realized my mistake, I contacted them. They confirmed they did find my purse but it took 6 weeks and was a huge headache to get my purse returned to me. Initially they said it wasn't their responsibility to work with DHL on the delivery. (All they had to do was make a call with their location and put my purse in a box). After much begging a pleading and phone calls and messaging from myself and DHL, I finally got my purse back. Missing from my purse was my AirPod pros. They were stolen from my purse. I'm super disappointed and would caution anyone from staying here.

The apar**ent was great! Nice amenities and super close to Rialto bridge! The only complaint is that the ac kept temps manageable but didnt really get cold when it was really warm out. It was nice enough to leave the windows open to cool stuff off instead of using the ac but there were so many mosquitoes that we couldnt keep windows open because there werent any screens. Other than that, the apar**ent was great! Very spacious, nice finishes, stocked with all the dishware we needed. We lovevthe location! Very close to a waterbus stop. Lots of nice eateries!

The apar**ent was perfectly located; close to everything. Great size for our group, quite spacious. The only downside was no coffee machine was provided in kitchen. Would have appreciated a coffee machine, even a Bialetti for stove top would have been great. Otherwise a great place to stay! would recommend

They did a wonderful job with the pictures when advertising. The Appar**ent was not as bright and updated as it showed in pictures and the window view was roof tops. Lack of mirrors which became a problem since we were a group of five and one bathroom mirror and a second one was in the closet that we found the second day on our own. Contacted the Appar**ent manager but they never responded to any of our inquiries, neither did they ever check to make sure our arrival was ok. Luckily the codes to enter the building all worked. AC did not work but we had to deal with it on our own. Square footage was good especially for Venice and location was perfect.

The property manager/owner was extremely unhelpful. We had to swap rooms in the middle of our stay because we had to add a few days and they didn’t have the same room available and when we asked if we could just put our luggage in the new room while they cleaned so that we wouldn’t have to Pack our stuff and put it in her unsecured location for five hours her response was “ no, this is not a hotel”. When I asked if there are porters we can use, her response was “ No, this is not a hotel” The Wi-Fi never worked in the 4 days we were staying there. When I told her about it, her response was “ it should be fine”. When I showed her that my check out confirmation stated 11 AM, she said no that’s wrong it’s 10 am, even though I had it in writing in an email. I would not recommend this place.

The property was not a problem, the property manager/owner was the problem. She refused to give me an exact address, after an hour of me walking when I called, she said Google maps does not work in Venice, and asked me for my exact location. When I sent her the location and asked her for her exact location her response was you need to walk to a certain plaza and then from there I can give you directions. we had 4 large luggages since we had been traveling for 5 weeks with two little children, and instead of her giving me the exact pinpoint of where the address is, she kept telling me that now I need to walk to another location from where she will then direct me. When I asked her if they were porters we could’ve used her response was “ This is not a hotel” when in fact, there are porters running around all over Venice, carrying peoples suitcases, and all I was asking is if she knew of one we could use. Overall, her responses were so rude and upsetting. I would not recommend this location for the mere fact that if you need anything, you’re not going to get it from her.