The receptionist, Concepcion was super rude when I asked for towels and toilet paper she said that I need to go to the reception to get it because the service lady was gone. I went to get the items and the cleaning lady was giving her the items I have requested. Then she said that I needed to leave my idea to get towels. So, I have to use the blankets to dry myself. Also, the sink was stocked, the shower head was rusty and the water did not come out.
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