Misafir Kullanıcı
31 Ocak 2023
I booked a balcony room so was on the fifth floor. Be aware that some rooms on this floor are not step free and some do not face the lake. Pros, Convenient for buses and trains, local supermarkets, there's a larger Coop five minutes walk away. The mattress was comfy and the design of the room and bathroom well thought out. Cons, Thin pillows Confusing lighting system Ineffective air con Although cups, glasses, a fridge, microwave, kettle and coffee machine are provided, there's no other cutlery or plates etc to prepare and eat meals in the 'apartment' you have to either use the shared kitchen in the basement (not convenient or appealing to some, myself included) or have bring own/manage with disposables purchased elsewhere. Also, the crossroads near the apartment appears to be a hang out for dealing (if you've seen The Wire, sitting on the balcony was like a season one stakeout) so walking around on your own and or late at night could feel a bit risky, especially as you must use your own key code to enter the building after 6pm and there's nobody on reception at night and weekends. This is not the fault of the building but something to be aware of. I did ask about the Montreux Riviera Card before check in and was told it would be in my room upon arrival, it wasn't but a quick email and it was ready for collection in the morning. That said, had it been the weekend I would have been upset to not have it for use during the whole of my stay. Overall the staff I interacted with were helpful and the help email team were responsive. However, I am not sure I would choose to stay here again as I was looking for a fully functioning kitchenette and a greater presence from staff.
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