Mali Namphu Hotel

An old and tired hotel with a low quality breakfast. Only the pool is ok and the location. Just worth its money but I’d be looking for better options next time.

To be honest with you that, everything is fine in here. Except Amenities not deserve to be. Centara Brand definitely damaged, compared to otters Centara Group Hotel. You need bringing own tissues, Mug, soap, shampoo, other etc. looks like hotel saving too.much budget, that's why not deserve to have Brand like Centara. If you can bring mug, tissues, wardrobe, shampoo, soap this hotel is perfect for you. One of Best Hotel Manager and senior Staff deserves 7 Stars and They Manager Excellent. But staff need to train more. Apart from that everything is ok . But not designed

Receptionists are very kindness and give us all of thing we need and help really everythings. We really would like to appreciate with them all. Next trip I will not forget them and this place then come this place and see them again soon as possible we can be there ＜3

The location was great! Within walking distance to the Markets, food vendor markets, the parks, and restaurants; literally in the heart of the capital city. The air conditioning unit, definitely had seen better days. We were uncomfortably hot during our whole stay, and the bathroom had a very foul odor coming from it, even with the doors closed and towels stuffed underneath. I believe with the bathroom the way that it was; there was definitely much more mosquitoes in the room than usual… No exaggeration when I used a whole bottle of mosquito spray per day. However, The cleaning staff was very nice and friendly.

This hotel located near the French street, a very famous Laos restaurant and some massage shop, got to say that's really convenient for the travellers. The room's condition and inner decoration is not bad , really historical building which you will agree, plus a swimming pool as well 🤣 The breakfast's quality is quite unexpected high, as the buffet sytle breakfast the taste of food is beyond "acceptable" level compared with other hotel. *The only thing that they need to improve is the strange smell of the toilet... that's why I only give 4 stars about room condition.

Location perfect. Satisfied with everything for the price. Breakfast is very, very good. Very tasty and fresh. This condition at this price. What more do you need? Those who complain, go to a luxury hotel. My favorite accommodation during my recent trip.

Hotel from Hell! Stay away! We booked 2 rooms for 2 days. As the rooms were so bad we opted to walk out and re-book around the corner. Room description 22m² is NOT true. All the rest is not true. Mattresses broken, bedding filthy, power plugs not working, hot water not working, TV not working, door handles loose and temporarily fixed with screws. Could go in and on.

It was pretty rough start for me with this booking. I booked 3 nights/4d stay (Dec 10-13) but checked in 8:30am on Dec 11. I have informed them ahead of plan and even got Trip.com involved on the communication. I got there and was expecting a seamless checkin process and I can have my rest, instead i was told they dont have available rooms and I need to wait until 2pm for checkin. I insisted that they confirmed my booking and by essence a room should have already been reserved for me - given they have confirmed that they got request for a late check in. I waited 30 mins so they can sort things out before i was told that they now have a room available for me. When we get to the room, the power slot where the card is being placed is not working. So the whole room was dark and no power at all. The staff told me they will contact their technician so itll get fixed, then he left the room. I was left there not knowing what to do. 15 mins later, after message Trip, i went down to the lobby to ask the guy if they can move me to another room that has power because i cannot wait any longer when they dont know when that power issue will be fixed. Another 15mins passed and nothing, until one of their staff confirmed a room became available but they need to clean it first. Anyway, the facility is weathered (seemed like it’s a theme in Ventiane) but it’s in a really central area of Ventiane. The kitchen staff are the nicest, they always have warm smiles when manninguu the breakfast buffer. The cleaning staff can do room housekeeping everyday or just bring you a fresh set of towels and bottled water.