Misafir Kullanıcı
26 Ocak 2024
We arrived at the gondola station on my wife’s 78th birthday to find it wasn’t working. We were told our agents had been informed, not true. Nor had any of the agents been informed.We were told it would be a 1hour walk. Not true, it took 2 young backpackers 55 minutes.we were offered horses but not having been on one in 60 years we decided to walk. We were offered water but I was carrying enough for an hours walk. Halfway there I had to ration my water to make sure my wife had enough. The so called walk was down one side of the mountain and a vary difficult climb up the other. In parts my wife had to be pulled up while I pushed from behind. I arrived de-hydrated, totally exhausted and sick in my stomach. I spent the rest of that day and all of the next day lying down and not eating. My wife had a painful knee. We opted for the horses when we left. We were told it was an easy 20 minute walk to the horses, not true again. It took 45 minutes down a track that was too difficult for the horses. My wife is now in constant pain and has to use a walk stick. This is why I am so angry with management of this place because they put profit before customer safety. I must add that on arrival , everything is 5 star, the accommodation, the staff, the food and the location. I wish we had never set foot in the place. L.Bedford an 80 year old English man.
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