Château de Gilly

The place is ready for closure surely. After a 6 hour drive we were told the bar and restaurant were closed and there weren’t any keys to get us a well earned beer after driving from Northern Italy , so we had a taxi they organised which cost us 50 euros to a nice restaurant. There were enough people there to service the bar and restaurant but they didn’t. Bathroom came with an old fashioned ashtray by the toilet roll holder!!! The kids they had as staff were clearly embarrassed by the situation. This place should close if they cannot run. restaurant or bar as there is NOTHING in the village it’s situated in. People had obviously gone gone to the local Aldi and stocked up on wine and food and took it back to their rooms as it was evident when we returned from the restaurant at 10.30 with trays of bottles and dishes on the floor. I never complain or give bad reports such as this unless it’s really necessary. What annoyed me was there was no advance warning of restaurant or bar unavailability and no offer of a partial refund, in fact they came after us for 6 euros tax in the car park on departure!! Absolutely disgusted

The hotel is very conveniently located along the Autoroute north to Germany. It is a beautiful chateau with a very nice and friendly team caring for its guests. We had room 14 on the very top floor, huge indeed with a modern bathroom. There is no lift though, so only suitable with light luggage to negotiate 3 sets of stairs. Generally, this place is not suited for guests with reduced mobility. Dinner at the restaurant was a very special experience, for the location, the food and particularly for the very competent and friendly team. We will certainly come back again, when passing through the area next time.

Every thing was excellent, rooms spacious, clean and comfortable. Staff always willing to help. Was especially good to be treated to free use of bycilces. Unfortunately the restaurant was not open so can't rate the food.

Everything was done to make this place elegant and luxurious with an authentic historical feel. The quality of food and wine at the hotel restaurant is exceptional and alone worth a visit at the Château. Comparing with other places Château de Gilly is also very friendly for pets, our dog enjoyed our stay there a lot.

Experience in this hotel was absolutely incredible, we spend only one night there but it was unforgettable. Unique atmosphere and amazing view from the window , you can feel yourself like a part of a history . Staff is competent and friendly , if you have question or problems don’t hesitate to ask them, everything will be fix in 5 minute

Tatty hôtel in a beautiful setting visible from the motorway: five star rating apparently but with 3 star amenities! A truly antiquated bathroom, threadbare carpets, bashed -up furniture and a very small, rather pityful swimming-pool in this hôtel with luxury pretensions! Used by large families of tourists a lot of them with pets on their way to or from the South, Very expensive gastronomic restaurant in a spectacular dining-room and a very old-fashjoned cocktail bar are the only plusses. Young, eager staff who perhaps don't know that, now the hôtel has been sold to Caudalie, are expendable to make way for a " real" 5 star establishment!! The " director" brought in to supervise the last months of this once grand hôtel thinks it deserves its rating! He obviously doesn't have to cope with the awful bathrooms!!