Misafir Kullanıcı
27 Nisan 2024
I checked in with my wife and daughter at the hotel on 20th April, for just a night stay. It was the second visit with my family, the first being about 3 years back, when my kid was only 2 years, and she couldn't remember anything. The reservations staff was kind enough to confirm my booking over the phone. Check in was smooth and again F/O provided an early check in, and a good sea view room. Lunch buffet was excellent, and I've been to Bluewater years ago with friends on few day outings, and food has remained great. Housekeeping was a little slow and with minor issues in our room, but sorted in the end. Savinda, restaurant supervisor was a professional and knew his customer service well. He surprised me with my favourite bacon at breakfast next day, and i didn't even ask him or see it on the buffet table! Miss. Sherine, also at the restaurant treated my daughter with warm genuine care, and was like an aunt to her! It was a memorable stay in the end and i highly recommend Bluewater for family stays, and for the relaxed and sprawling garden and pool, besides the beach. Chamika at the F/O kindly booked me a pick me tuk, for the ride to wadduwa station, from.her own phone! That's personalised service!
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