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Front desk staff not really friendly. I found them a little bit arrogant. They speak in english with us even we are local tourist. Anyway, they seem not to know how to say ”hello” (no hello, no welcome etc...) Then, at checkout, same attitude! The lady didn't really care about our stay but just asked if we used the minibar. Considering this is a 4 stars Hotel, when a small feeling of welcome or smile is not there, I don't mind to come back again.

My family and I stayed at Reloc when we moved to Switzerland in Aug 21. The first good thing about the reloc apartments is the location, which is central Oerlikon - irrespective of where you are from, you will find a community to interact with. And, so many parks around you, that kids would have no problem adjusting. The Studio itself was functional and handy, liked the setup, wifi and the well-spaced Balcony. A couple of things Reloc should improve on: provide bigger dishwashers, fix the vents in the bathroom (being a non-smoker and having to passive-smoke through my stay was frustrating), and use glass cases for showers (please, NO ridiculous curtains!).

A really disappointing experience, the aircon in the room did not work, we were given a double bed even though we had called ahead and were reassured that we had two twin beds. We got a room here as part of a package with Coldplay tickets so the room wasn’t booked directly with the hotel. This was the main reason we called ahead of our stay to ensure we had the correct bed setup - we are father and daughter so a double bed was not appropriate. When I phoned to confirm the person behind the desk said he was too busy with check ins and would call me back- two hours later and still nothing. When I called back the person I spoke to was rushing to get me off the phone, I confirmed that they had our booking and asked if we had a room with twin beds. The person I spoke to advised we had two twin beds and everything was fine, when we checked in after our concert this was not the case. The hotel was fully booked and the bed could not be split into two twins so we had to make do with a double. The room itself was very hot and stuffy, the aircon didn’t work - initially we couldn’t get it to switch on due to the finicky lock on the window but even once on it did not do much to cook down the room. The only positive thing we have to say really is that the breakfast was okay and staff did try and resolve the situation with the bed by coming to check if they could split the bed into two which unfortunately couldn’t be done. The shower was mediocre and there were no toiletries provided in the room - only some soap for hand washing. The shower heat was not consistent, it kept going hot and cold whilst in use. Overall I would not recommend this hotel, I am not sure how this is classed as 4 stars.

The hotel is wonderful in many aspects. The interesting thing is that it is located in Walliselen, just right next to Glatt Zentrum shopping department store. The hotel offers air-conditioned rooms and free WiFi access throughout the property. The Internet speed is fast. With the modern electric tram, not only the bus, brings me to reach the city center of Zurich and the Main Train Station in short time. In the room, it provides a flat-screen cable TV, a desk, and a bathroom with shower. At lobby area, I noticed that guests can also enjoy the food corner. There is a vending machines there. When need anything, the 24-hour front reception always is there. Very helpful staffs. I also would like to mention the General manager, Mr. Frank Trapa. He is very friendly. Always regard and care to the guests. :-) So I will come back to stay in this hotel in the near future. Best regards, Dr. Vorravee Pattaravongvisut Man on the Move

Stayed in Zwiback for about a month when moved to work at Empa (and also for 2 nights in winter). It was a very good experience for both a short and long stay. The hotel is 5-10 minutes of walking from Empa and Eawag, and is very close to the 12 tram station (which takes you for ~20 min to the airport, 5 minutes to Stettbach railway station, from which you can take a train to Zurich center- just two stations). The hotel is combined with a bistro, where the hotel guests have their breakfast and also where the staff office is located. The hotel rooms are in a separate wing of the Zwiback multi-apartment building complex. The room was clean, spacious, had a balcony and also had a small fridge. [Having s small kettle in the room would make a difference, especially for colder season stays- my recommendation for the staff as a possible enhancement.] I stayed at the 5th floor, so that I had an amazing view to the mountains at a far sight. The hotel staff is very-very kind and helpful. Especially I would like to mention Daniela, Miriam and Melanie, who are absolutely amazing!!!

We were there for 5 nights and the conections to the city are great. The Breakfast had a lot of variation. The weather was very hot, and the room didnt had AC. It was very hot in the room. Everyting else was amazing

Amazing service, rooms are great. The service when you get a good waiter that can help translate it’s so helpful. Kevin was very helpful and told us what we needed to do to get a complimentary beverage. The room itself was great we got a double and the rooms are great. They also helped us getting around the area gave us the correct information to get to the designated location.

Very convenient, nice and clean! FO staff is very friendly too!

I have spent 18 days working from JOYN Zurich so think this should be a fairly accurate review of my experience. For context, JOYN is new so may still be working through teething issues, but hopefully this is useful feedback. Pros; - Comfortable, well equipped rooms. I was in one of the largest apartments they offer and it is a good space to spend a lot of time - The kitchenette whilst small is workable and has most of what you'd need - Well located close to the airport and about 25 mins by tram to central Zurich - Nice bathroom and good shower pressure - Gym is good with nice new equipment - Very close to great supermarkets (Coop and Migros next door) - The communal spaces are lovely, including the central courtyard and roof gardens - Strong water pressure from the shower (although the drain didn't seem to be able to cope with the volume of water which meant potential overflowing of the shower unless carefully managed) - The room has a small dishwasher. There were two dishwasher tablets provided and these weren't topped up by the cleaners, meaning you'll need to buy more Unfortunately the cons are pretty significant though, particularly if you want to work from here; Cons - The wifi is atrocious. At best the speeds hover around 1mbps which isn't good enough for stable whatsapp or facetime calls, let alone Teams or Zoom work calls. I thought this may have been my room but is pretty much my experience in all the open spaces including the ground floor communal spaces (see screenshot from Speedtest). This makes it unsuitable for any work. - The cleaning services are a bare minimum. After one week they changed my linen and towels but didn't vacuum, sweep the floor, empty bins or clean the bathroom. After another 7 days they'd hadn't come to clean again and when prompted they said it would be cleaned that day (but it wasn't). On the 8th day I asked and again they promised to have it cleaned. Whilst I wouldn't mind cleaning myself, there is no vacuum cleaner, cleaning cloths or anything else in the room to clean with, so unless you want to buy your own, be prepared for it to get pretty dusty and the bathroom to get dirty. Cleaning also didn't include replacing the kitchen towels so you'll have to wash these yourself if you're staying for an extended period. - Other than the supermarkets nearby there is pretty much nothing else around Perhaps they're not used to guests having longer stays, but with cleaning services like this, it will become pretty horrible unless guests buy the cleaning products and do it themselves.

This is a good value 4 stars hotel with friendly front desk staffs. Check-in and check-out was comfortable and easy. Very good location as Tram stop is just right outside the hotel and Tram 10 and 12 directly from airport and can transfer to Zurich HB which was very convenient. Will highly recommend and can come back again.