Misafir Kullanıcı
1 Mart 2024
If you think this is a 5-star hotel then you've never stayed at a 5-star. Location is great, right at the beachfront. Everything else is mediocre at best. The rooms and balconies are tiny. Some of the employees were really lovely, others were obviously very annoyed by the guests. My wife was treated in a really rude way by one of the employees at the receiption, so she asked for the manager (first time ever she felt she had to do that). The explanation she got from the manager was that they they are aware of that persons behavior, but are short on staff (fachkraeftemangel) and therefore they cant afford to reprimand them. Except for the rooms (renovated), the hotel looks dated, but i guess their focus is on old people which probably like that style from back of the days of the German Democratic Republic (DDR). Overall, i felt like in an overpriced 3 star. Also, bathroom has a large peephole so you can watch from the room whatever the person inside is doing. Swimming Pool has a sewage problem and a slightly unpleasant odor.
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