Misafir Kullanıcı
31 Ocak 2023
Unfortunately, although this property has some nice rooms, it is a crap shoot regarding whether or not you get a nice room. With this being my second visit to the hotel, I was extremely disappointed. Upon my first visit, I was met by a very welcoming and accommodating staff, whose sole desire was to guarantee the customer’s satisfaction and comfort. Not so this time. The first time I arrived in the afternoon, the second time in the evening. The evening desk agent didn’t greet me, and appeared to be more interested in listening to his music than helping a guest. The guy was unkempt with dirty fingernails and didn’t seem to understand the basics of assigning rooms to women traveling alone. The first room I was assigned to was filthy d worn. The refrigerator had obviously not been cleaned, as evidenced by all the sticky fingerprints, the upholstery was torn, and the wood chipped and scuffed. When I asked for another room, I was placed at the end of the hall near a stairwell. I finally got a female manager to assign a room that looked good, but was next to some loud pump. It sounded like a sump pump that was going bad. They also watered down the amenities. At least The manager was polite, unlike the clerk. Afterwards, every time I re-entered the hotel, the male clerk would proceed to make sarcastic remarks to me although I would ignore him. I wouldn’t recommend this hotel to women traveling alone. The hostile behavior of the clerk was frightening and that’s something no one wants to deal with in a city that already has a high crime rate and the rooms are hit or miss.
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