Gray Plaza Motel West Frankfort

The host was okay but he came running down to the room as he gave us the wrong room. The walls were cut 2 ft off the top and off the bottom separating the wash basin from the beds. The bedding was stained and the spread didn't look clean at all. The temp control did not work right it was either freezing or nothing. The television remote didn't work right either and when it finally came on you could only receive 3 channels. The good thing was we didn't have neighbors.

This is the worst hotel experience that I have. First the check in. The picture below is the front lobby, that's correct you stand outside to check in as the desk blocks the door to the lobby. At least it's covered. Could be cold in the winter though. I had to sit (sdtand actually) and wait while the “made a key” for the room they were giving me. This was a metal key not just a magnetic card. That made me think it must be a master that probably fit other rooms. Can't say for sure because I didn't try. Got my key to room 239 and went in. Tried to turn on one of the lights next to the bed, but it was missing the switch. As a landlord of more than 30 years the switch costs about $5 and would take about 10 minutes to change if one is interested in changing it. There was another light on the other side of the bed so I thought I would live with it. I then went to start the refrigerator. When I opened the door I was almost overcome by the odor. There was lunchable in there that must have been in there at least a week as there was mold all over it. At this point I went to get the manager to show him the room. After ensuring that he saw the issues with the room he said he would give me a different one. I told him that managers had to get out and see these rooms every once in awhile. My next room was was 246. Seemed to be alright went to make a call and no cell service (not the hotels's fault) so I grabbed the phone in the room, but it didn't work. In the hotel's defense they don't

Gray Plaza Motel was a nice place to stay, prices were reasonable, rooms were clean and comfortable. i would stay yjere again.

Pet friendly and big comfortable room. Beds and bedding were great. I like the retro feeling. Previous reviews look like some vindictive attempts. Owners could be more tech involved.

It is a little sketchy looking outside, parking lot also, but the room itself was fine and clean, and no problems, so overall it was fine, especially for the price.

For $65 this was an amazing place to stay. The room was affordable, nice, clean, quiet and comfortable. Just what I was looking for.

Hotel is older. Room was comfortable and quiet. If you are looking for a bed and a shower this will work

It’s a place to stay that’s about all

Room smelled and didnt seem very clean, the a/c didnt work very well, but was quiet.