The Waterside Hotel

Exceptional View from this hotel located on the beach. It was so welcoming, cosy and warm. The appearance and rooms were outstanding as were the staff who were very friendly and very accommodating. Food was amazing with plenty of choice. Can’t wait to return.

Wholesome food, served piping hot. Lots of seating but lucky enough to get near the window. Service was better than previously experienced with staff on hand to assist. Great location with beach access and sitting area outside for the warmer weather.

We visited 6 months ago for lunch and were impressed with the food. Today though I’m sorry to say the standards had dropped… by quite a bit. We ordered almost identically to the previous visit, the menu hadn’t changed so we recognised the items. Basically went for Seafood Chowder a sandwich and a soft drink each. The Chowder was unrecognizable from the last time, it was very very creamy, had no chorizo ( the menu states chorizo) and had been thickened up with cornflour and just really wasn’t very good. The sandwiches were very basic and just had cheap ingredients, a few nachos and a couple of leaves in oil on the side. Total cost for this “ fine dining” experience was £44.20. Really bad value. The place was understaffed, after we had finished our meal there was simply no one about to take a coffee order, in fact the table beside us had ordered coffees and ten minutes later hadn’t got them , so they upped and left. I paid our bill, was not asked if everything was satisfactory … so I told the member of staff the food was quite poor and that it had been way better 6 months ago. He could not have cared less, mumbled an apology and avoided eye contact. Not good, not good at all.

Fantastic in every way, venue, staff, food and everything was just perfect, not only for us but our two wee dogs too, no words are enough to explain how much this meant to us, was birthday treat from friends and so glad to have experienced it, definitely recommend and hope we can do again soon.

Room was nice and modern. Bathroom well stocked with large toiletries and towels. The bed was comfortable as were the assortment of pillows. Soundproof windows. Plenty lighting, mirrors and sockets. Food very good tho a bit slow between courses. Doesn't matter if Seaview or front facing, both lovely. All staff exceptionally nice. Only "fault" was their drinks prices. Cocktails almost £10. Under £15 in the shops bottle of wine was over £40 to buy in the hotel. Yes we would return and use the hotel's own special offer.

My son and his wife were on a short visit from Canada so we decided to take them, along with our daughter and teenage sons out to lunch. Your hotel has a good reputation in this area so we gave it a try for a family lunch with you on Saturday and all of us were very impressed. Great service, friendly, knowledgeable and helpful staff, pleasant decor, and above all excellent food. We shall be back!.