Phenix Harris Riverwalk, West Warwick Yakınlarındaki Oteller

We encountered Gina tonight at The Loft. Her service was amazing!!! I’m so glad that we stopped for a night cap after such a long day of training. She made the exact drink I suggested even better than the original. Thank you Gina for making our night the best! You are one of a kind. The Loft is very lucky to have you as an employee. A very grateful patrons.

I had an unexpected 5-night stay at this hotel when my daughter tested positive for COVID while attending a residential summer camp nearby. She had to come home for 5 days, but after that point, once she tested negative, she was permitted to return as a day camper for the remainder of the session. My daughter and I stayed at this hotel during that final week of camp; I drove her to the camp every morning and picked her up every night. Luckily, this hotel had a large suite with a kitchenette available during our stay. After returning to the hotel in the morning, I was able to plug in my laptop and work during the day, pausing to make myself a nice lunch, even grab a workout in the gym. I could not have asked for a more convenient hotel in terms of access and amenities. A word about the location: We took the Amtrak train to Providence station, then took an Uber to the hotel (around $16, as I recall). The hotel is located immediately next to the car rental garage for T.F. Green Providence Airport. So we checked in, put our bags in our room, and then I walked across the parking lot to pick up our rental car. It could not have been more convenient! I then drove to the nearby Trader Joe's to buy some groceries for the week. There aren't really any restaurants or shops within walking distance of the hotel, so it was very convenient to have the breakfast buffet that was included with our stay, and then be able to heat up a frozen meal or make a salad for lunch. The hotel is spotless and seems very new. All of the staff we interacted with were lovely. The general manager, Milton, went out of his way to help us and to make our stay as pleasant as possible. In particular, I want to give special thanks for how accommodating Milton was after I had gotten confused about having to change rooms during our stay. He had previously told me that the suite would only be available until Thursday, and that we would have to switch to a regular room for our final night. However, when we checked in, the front desk person told us we would be in the suite the entire time. I should have clarified this with Milton, but given the stressful and chaotic circumstances of the week, it slipped to the bottom of my list. Ultimately, Milton was able to move things around so that we were able to stay in the suite. I felt horribly guilty about this, but he was gracious and extremely understanding. I will always remember how kindly he treated me (and other guests too). I am a Hyatt Globalist and have stayed at dozens and dozens of different Hyatt properties over the years, including very upscale Park Hyatts and Andaz properties around the world. This cheerful, spotless, and comfortable airport hotel will always stand out in my memory because it was exactly what I needed, delivered with the highest level of service. Many thanks to the entire team at this hotel!

This was a very good place to stay near T. F. Green Airport, Providence, RI. There was a free breakfast with all sorts of cold and hot choices. Free airport shuttle. I'm handicapped and walk with a cane, so I needed assistance with luggage. Usually this hotel doesn't have that as they are more like a motel when it comes to that kind of service but they were so helpful and accommodating. Make sure to request handicapped-accessible rooms/baths when making reservations. The beds are so, so comfortable with pillowtops. Orlando, the Maintenance guy, was wonderful. He brought all my luggage to my room. The next morning, I was leaving for the airport and he was the driver of the van. I guess he wears many hats! He was so amazing-brought my luggage to the van, from the van to the curb-side check in, waited to make sure they has a wheelchair for me to get through the airport. Awesome service!! The only concern I had at the hotel was the TV remote was filthy. I had to wipe it with alcohol swabs before I used it(and washed my hands 3 times in between). When I let the front desk know, they were appropriately concerned and said they would address it with their housekeeping staff. Good response to a complaint.

My two grandkids, my wife and I stayed at this hotel for two nights. I had two suite upgrade certificates left in my Bonvoy account and decided this would be a great time to use them. The chances of getting upgraded is usually about 50-50. I called the hotel a couple of days ahead of our arrival and explained that a suite would be extremely appreciated with our 9 and 11 year-old grandkids. I asked if I could put in a separate request for a suite based on my Lifetime Titanium status. She said no problem and would attach a note to our reservation. The day before our arrival, I got a notification that we had been upgraded with the certificates to a 720 sq. ft. king suite with an incredible view of the capitol. We arrived early and our suite was still occupied, so William took all our information and said he would notify my when the room was ready. We took the kids to the Museum of Natural History and the Planetarium. Upon exiting the planetarium I saw a notification that our room was ready. We checked in and the room was beyond our expectations! The sixth floor suite had an amazing view of the Capitol. We settled in and my grandson could not get internet access for his Nintendo switch. We went to the front desk and Nicola tried to help but couldn’t get it to work. So she gave us a number for IT support. We walked down to Providence Place and had dinner at the food court. When we returned he called the IT guy and he was connected in less than 5 minutes! Thank you Nicola!! We had access to the Club Lounge and picked up some sodas and waters. The next morning we had breakfast in the Club Lounge. The food included fried eggs, sausage, fruit and pastry items, coffee, and juices. The following morning the choice was scrambled eggs and bacon. Robert, the gentleman in charge kept everything stocked and the room clean. The following day we took the kids to Newport to tour the mansions. We got back around 6pm. The rooms were cleaned and looked pristine. The bathroom was huge. It was handicapped accessible. The shower had plenty of pressure and hot water. The room a/c worked great. We departed after breakfast. Hanna quickly checked us out. The room bill was perfect. The valet guys were great. The kids were already talking about when we could return. We can’t wait to return to this historical (former) Masonic hall.

The simple breakfast tastes good, the restaurants and supermarkets are close, and the service is warm!

I live in Providence. My wife, whose English is not great, was having hip problems and could not climb the stairs of our apartment. She needed a place which she did not need to climb stairs. We stayed at other hotels; yet this was the best place we stayed! The people and service were fantastic! From the front desk to the breakfast server, to housekeeping; everyone went out of their way to make my wife comfortable. We enjoyed our stay! When we have guests visiting, we will put them up here! Highly recommended!!

I stayed at this hotel for a recent bridge tournament. The staff couldn't have been nicer or more accomodating. Requests and questions were addressed promptly and graciously. The room was vey comfortable. Whoever designed the latest upgade knew what they were doing. The room was bright and spacious and the decor was attractive and restful. The shower was quickly hot and had great flow. The bed was very comfortble (no morning backache!) and there lots of outlets for charging my many devices. There were also some little touches that you don't always find any more -- a fridge in the room, a table and chair combo for snacking or writing, an easy-to-use tv with lots of channels. The location is convenient to the highway and to many restaurants -- altho the food in the hotel restaurants was very good. Minor complaints -- the shower floor was a little slippery (altho there was a handrail) and the AC was noisy. All in all, a great stay!

I only stayed for a single night. I found the room comfortable and quiet. At night, the window shade blocked all the outside light. Although I did not use the kitchen facilities, it looked functional and efficient. The room and the building were very clean and neat. The next time I need a room in this area, I will definitely pick this Extended Stay America.

Low cost performance