marjoleinej65
26 Şubat 2024
We are very disappointed. The booking was included de 2 safari. They didn’t gave us the right information because off that we lost our first safari. When we came in hitgeheim resort they right a way went in the defence not in a proper way. They brought us to our room, we reserved a room with a private pool, but there was no pool. Lucky enough we could show fotos from our booking. The room we booked was not available only the next day, so they gave us the first night a old dirty room with no water no coffee nothing. The next day after the second safari in addo we got the room we reserved. The dinners where oke, not the quality we are used from south Africa. The last day we met the owner to ask for refund from the first night. This man was horrible. He start talking really loud to us 2 woman ; a real narcist. And then he put his hand in his pocket and showed us the money in his pocket and told us he was very rich and he promised us to refund the whole amount. We had to send him an email with our details and walked bla bla bla away. We did 2 times what he asked for but the basterd never gave any reply and off course no money back. So beware addo is nice but Hitgeheim is 1 big old dirty flop.
Çevir