New Birchfield Hotel

Positives: Great location in terms of Weston-Super-Mare itself, the town is nearly all in walking distance. Staff were friendly and quite accommodating since we arrived quite late on our night of arrival and it wasn’t a problem. Negatives: Hotel itself is a bit run down from the outside, but as are many of the hotels in this town, so we stayed hopeful as we arrived. The room had been tidied before our arrival obviously, but there was mould on the ceiling of the bathroom, in some corners of the room, and the entire inside of the wardrobe was coated in it. We stayed for two nights and the entire time there was a beeping coming from the hallway outside of our room (smoke alarm we assumed). The 28 inch TV screen advertised for every room happened to be a 16 inch TV, which was actually on the other side of the room making it hard to even see.

Clean and tidy, bed wasn’t that comfy though. A new mattress would be an idea. Breakfast was good quality. Would stay again.

When we arrived they told us the hotel was closed and under renovation, however we had told them that we only booked one night. We were shown to a room, there was no heating on in the room, only a electric heater. The breakfast was appalling with workmen carry out work whilst we were having breakfast. Never again. Although the man serving was was trying to be very obliging.

Excellent situation lovely and friendly staff lovely breakfast and lovely vlean room but disapointed there was no parking spaces left why i areivwd so had to oark on the main road and pay additional parking

A basically comfy room , warm … but tired ! Annoying no parking . Breakfast was nice

My first stay was without complaint and reasonably good 👍 My secons visit, on this occasion unforunately was not such a positive experience. Firstly the television looked dangerously close to falling off of the wall fitting and was therefore tilted on a forward down angle and hard to watch. Secondly upon entering the toilet i was disgusted to find faeces from another guest lingering at the bottom of the toilet! The bed itself was quite springy and could feel the springs in my back. Their were other quite noisy guests. Quite the opposite experience of my first visit.

Bed & towels were clean but the bathroom wasn't. Toilet was dirty, not cleaned properly from the previous guests use, sink leaked from the pipes all over the floor, hair & dust in corners of the floor & the shower was very dirty around the shower tray & doors, shower head full of brown limescale so didn't use it. Guests details were visible on a sign in sheet on reception. Definitely wouldn't stay again.

The pictures on ******* do not match what you see in reality. The place is tired and in need of a revamp. The bar wasn't in use when I stayed, nor the restaurant. It's a bed for the night, not much else

This property offered bar but was closed no seaview breakfast service 8am 9am that's it.. parking nightmare having to come all the way back on my mobility scooter because other customer needed to move is car ....we ended up coming back a day/night early due to being unhappy..