thomasgY4954MC
25 Ağustos 2024
We stayed in the Gold Experience Room, king-size bed, air conditioning , big bathroom, well the shower head fell off and dripping to the point of a wet floor. We put a towel down upon finding it. That part of our stay was a 5 out of 5. The issues arouse from parking, and a lack of Handicapped parking, and the response from hotel staff about where we could park when the parking lots were full. Lots were completely full, double parking and creative parking was happening everywhere among the two hotels, spa, and road, including the royndabout. The garages are small with limited signage, and cars were struggling to get turned around after driving through desperately seeking spots. We were told we could park somewhere twice by a hotel staff member, the same member of the staff at the desk on a Saturday night. He assured us it was safe and normal to park on the street where others were after mentioning we'd be asleep when some spaces might become available after the events at both hotels ended. We received a warning sticker on our car, as did others, later on, by management for parking outside of spots. When we attempted to explain, their employee is who directed and assured us it was fine. They interrupted and just wouldn't hear it. The parking situation alone will keep us from staying here again.
Çevir