Bella Vista Motel Whangarei

Lovely clean modern unit. Wonderful kind owners who really looked after us. Great location very central and easy to find. Comfy bed. Great facilities. Everything was spotlessly clean and new. Good parking. We will definitely stay here again.

First time driving in NZ so wasn’t sure which motels were good. Room was compact, colorfully decorated, everything worked great. Parking was easy, beds were comfortable, had a microwave & sink, coffee-making supplies. Worked perfectly.

The Bella Vista in Whangarei is our preferred option when visiting and up until now we have not been disappointed. On this visit - May 2023 - we were very disappointed. The unit was spotlessly clean, as usual. But, and here was the issue for us, we learned that there would be no cleaning of the unit during our stay and there would be no clean towels. So from the time we arrived on Friday until we left on Sunday we had no-one cleaning. Now you would think that we could ask at the office for clean towels but that was closed for most of Saturday. No one on site was very poor we thought. This motel is 4* plus so we would expect service to match and someone available when required. We expect beds to be made, linen replaced etc. If I had known that this would happen, I would not have stayed, and now after some years of being a returning customer we will not return.