We booked the Pan Pacific mountainside, 2 rooms for 6 people, and Our reservation was not honored. We were obligated by Pan Pacific to transfer to the Pan Pacific village with very short notice as all our travel plans were made. Spent time with customer satisfaction and very disappointed with no resolution or compensation to our satisfaction. We received a basket of goodies to apologize from the Pan Pacific admin. Very disappointed with this experience, we usually have no issues with *******. They sell the gold standard as a way to have privilege? It’s not of specific value in this case.
Çevir