Verified traveler
17 Mart 2024
I had 5 people on my reservation and only 4 towels were in the bathroom. I called the front desk to get one more towel and was told he didn't have any more clean ones and needed to wash them. I waited 3 hours and never received another towel. Tried asking again and was told there weren't any extra towels. Told him it's not extra when 5 people are on the reservation and we only have 3. I also tried calling for a blanket for the pull-out sofa bed, and ended up going down to the lobby to get one because he would no longer answer the phone. The room was clean but needs updating.
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