Hart Hill S.D.A. Church, Windsor Castle Yakınlarındaki Oteller

Our main goal in Jamaica was to explore the smaller endemic wildlife in the eastern part of the island, so we booked this hotel with this purpose in mind. The garden of the hotel is large and has many spots to watch the local wildlife. We in fact only left the premises once to head to the blue mountains. The rooms are spacious with the possibility to make yourself a tea or coffee (coffee and fresh drinking water is provided) whenever you feel like it. Rooms are clean and equipped with everything you need for a stay. Following their eco concept AC is not installed but fans and the wind from the sea are enough to cool you down. The staff is very helpful, always friendly if approached. Breakfast can be included - go straight for the Jamaican options for breakfast. Chef Mike is Italian but is very experienced in the Jamaican Cuisine. If you expect the same prices as in the streets for the menu you shouldn’t bother to order. Angela was taking care of every request and can organize whatever tour you want to do. We enjoyed our stay very much are grateful for this pieces of nature close by the place where you sleep. As our purpose might be very specific: check their website for all details before you book. If you’re used to (or expect) all-inclusive beach resorts you might find this hotel a bit odd. As a small place of peace and stillness close to Port Antonio you’ll most likely enjoy the maximum of 10 guests inside of a beautiful (because not overdone) garden.

On December 27th 2020, my nephew, sister and I had the pleasure of staying at Terra Nova All Suite Hotel at 17 Waterloo Road, Kingston 10 Jamaica. I was amazed by the originality of the colonial style and historic building. Learning of its history, Terra Nova was originally a colonial mansion built in 1924 on 10 acres of land. Executed by Mr. Harold Alexander for the purpose of blessing his wife as a wedding gift. According to reports, the beautiful hotel had changed ownership twice before it was officially opened as a restaurant and hotel in 1959. The legacy of service provided by members of this beautiful hotel remains true to history. I couldn’t ignore the AAA Four Diamond award on full display in the main dining area. It’s important to highlight the wonderful experience and services provided by staff at the check-in desk, the professional, pleasant and beautiful Ms Paula, as well as Kenton. They executed their professional training well, which reflected great training and excellent customers’ service. We never met the Chef, but kudos to his hard work. The breakfast was delicious and well executed. Not only did we (speaking for my nephew & sister), we also enjoyed and appreciated the service of Devon, Christopher and Morris who ensured we were satisfied with our meals. I could observe some inconsistencies in the dining area but have faith in the team that they will identify the issues and addresses them accordingly. I must extend great gratitude to Lee-Ann, Kristine, Sophia and others who have taken the initiative to address an uncomfortable situation. They have shown great leadership skills in addressing a situation that didn’t reflect the principles highlighted by Terra Nova All Suite Hotel. To ensure no other guest feels inadequate by Mr. Matthew Ann (dining service manager), I trust their words that they will extend proper training to him so he will understand been dismissive, obnoxious and communicating to guests in a condescending tone is unacceptable. To be informed that his behavior on Christmas morning was his first outburst was viewed as a poor excuse, and no such behavior shouldn’t be tolerated. The inability to show great hospitality to current and future guests is a result of fail commitment for which any business stands. Overall, the 4 nights stay at Terra Nova was an excellent adventure, and I’m pleased to say, I enjoyed the experience and duration of my stay. Cecelin Atlanta, Georgia.