Premier Inn Woking Town Centre

Easy check in and out, very professional staff, and spacious double room

因酒店位置方便，連續住了四晚. 兩床房，職員友善，但通知清潔房間時沒有做到，有點失望！房間沒有雪櫃，有點不方便！

Rooms were shabby, Wi-Fi not working and food very average. Expected more from a premier inn to be honest

Stayed in a family room, just me and two children. Everything worked like clockwork despite a very late arrival. Clean and comfortable, bath filled with really hot water in a matter of minutes. Breakfast was delicious and hugely varied - kids ate free with one adult breakfast and with the amount we all ate/drank, £10.99 was an absolute bargain. There were plenty of staff available and they were friendly and helpful. There is a paying car park just across the road with plenty of EV chargers.

Was here overnight for an event the next day I have to echo the previous review of this hotel as regrettably the rooms did look very rather tired and needed updating. On the positive side staff were very accommodating for the evening meal but just two of them must have been a challenge in a restaurant that only had a few of us

I am a big fan of Premier Inn however this is the worse hotel in the chain I have ever stayed in. No customer service. Shabby public spaces including reception Bedrooms and bathrooms grubby Peeling paint and mould in bathroom Grey towels Hallway pitch black - light came on after 30 secs on walking down the hall - very disturbing as solo female The price during the week is absurd for the standard of the hotel. £120+. I do not recommend it.

Pros - Location is good. Close to the train station and the main shopping centre. - Beds are comfortable. - The Bathroom worked. Cons - The decor is very tired and could do with a refurb. Light fittings etc were very old fashioned (none of the fancy purple stuff you get in the modern Premier Inns) and overall looked a bit shabby. - The hotel and the rooms smelled stale, which is not ideal when you can’t open the window. - At the time I stayed, only 1 lift was working, so getting in and out of the hotel took ages. - The air con, whilst effective, made a horrible noise all night which didn’t make for a great nights sleep. - The Pillows in the room were like bullets. - Front desk was understaffed, so whilst the team were very pleasant, you had to queue and wait for check in etc. I’ve stayed in many a premier inn and I’m usually an advocate of the brand, but the Woking town centre one was thoroughly disappointing. Whilst it may look modern from the outside, the interior is very run down and could do with a complete overhaul. Overall it was uncomfortable and fairly unpleasant, however it provided somewhere to stay for the night, close to the train station with parking nearby. If you’re looking for somewhere cheap to stay and you’re limited on choice, then this will get the job done. Otherwise, I’d recommend staying elsewhere.

I checked into your Woking town centre premier inn earlier today, 10/05/24 for a 2 night stay. The first room 702 was absolutely disgusting. See attached photos. There were stains and marks everywhere including what looked like a handprint of blood! I also noted there were Head prints on the headboard showing that this has never been cleaned. I immediately went down to Reception and was kindly moved to room 710 which didn’t then have a flushing toilet. It turns out the whole hotel didn’t have a water supply to the toilets due to maintenance carried out earlier in the day. This is totally unacceptable in itself without the disgusting room condition. Also, I noted only one of the two lifts worked. The other one was out of service which was in adequate for a building of this size. I explained to the front desk I want a refund and was checking out as I do not wish to stay in a hotel resembling dirty 1990s university accommodation without a water supply. Firstly, the front desk should be able to make a refund immediately. I should not have to chase this through your website and wait possibly weeks for a refund. Secondly the hotel should not be open without flushing toilets available. I do not care if maintenance was carried out earlier in the day, as this should not be carried out on an operating hotel. It is a legal requirement to have flushing toilets available in establishments such as hotels.

The hotel is well located in the town centre and close to the train station. Excellent quality mattress and pillows, which ensured a good quality sleep. Both cooked and continental breakfast were available, with choice. Ordering porridge was a hassle despite it being on the menu.