Center Hotel (Xi'an Bell Tower)

Wonderful location! It's basically in the middle of Bell Tower in Xi'an! All within minutes walks to Muslim Quarter, Luomashi shopping street, Malls, Starbucks, food stalls across the street.. you can also book a trip to the Terracotta Warriors 1 day tour or Mt Huashan 1 day tour with transport provided. Just approach the hotel reception and enquire. Prices are reasonable compared to outside agency price. Staffs were great and helpful! Laundromat is on level 5 with detergent provided. There's 3 washing machine & 1 dryer so if u want to wash your laundry, always check before using as the dryer does not have a timer. ( I wash waiting to used the dryer and was approached by the Room Service Supervisor Ms 郭 assisting in helping me to dried my laundries for me so I can go back to my room and rest for the day and she will passed it back to me the next morning at my room😄🙏). She had folded it nicely and put in a paper bag! 😄😄 Totally Appreciate her help! Overall, I will definitely choose this hotel when I visit Xi'an again! 😄

The staff is friendly and helpful. They helped to reheat food, book museum tickets, travel advice, etc. Cleaning is good. Breakfast is good. They offered free afternoon tea. The canteen can overlook Bell Tower while eating. Hotel is only 10m opposite to the metro Bell Tower station, very convenient. Defect is 1. Can smell cigarette through the central air conditioning 2. The fridge in the mini bar is not cold. Can't be used to store fruit or chilled food. The staff offered to store in the kitchen fridge. Not so convenient.

I am writing to express my heartfelt appreciation for the recent stay my family and I had at zhonglou Center Hotel Xi'an (Bell Tower). From the moment we arrived, we were impressed by the warmth and exceptional service that your hotel provided. I must extend a special thanks to Miss Zhong, the Customer Service Officer, for her outstanding service, particularly in catering to our needs as foreigners. Miss Zhong went above and beyond to ensure that our stay was comfortable and enjoyable. She was attentive, knowledgeable, and always went the extra mile to address any concerns or questions we had. Her professionalism and dedication were truly commendable, and she made us feel right at home. Additionally, I would like to thank our room manager Ms Xie (谢立琴）for the fantastic laundry services provided during our stay. Our washed clothing was returned fully folded and in impeccable order, which was a pleasant surprise and much appreciated. Such attention to detail truly reflects the high standards of service that Center Hotel Xi'an（Bell Tower) strives to maintain. The overall experience at your hotel was memorable and delightful, thanks to the efforts of your entire staff. The comfortable accommodations, delicious breakfast and afternoon tea and excellent amenities all contributed to making our stay truly enjoyable. Once again, thank you for providing such exceptional service. We look forward to staying at Center Hotel Xi'an again in the future and would highly recommend it to others. Warm regards, From Australia

The hotel location is excellent, the J6 exit from 钟楼站 is right in front of the hotel. You can view the 钟楼 from the hotel and it is very near to the famous 回民街 and 骡马市 with a lot of eatery. The hotel staffs were very helpful and friendly, especially 小孙, he was very helpful and went the extra mile to assist us in our delayed luggage and our request. They provided us early check in when we arrived early and they were also very generous to provide us free breakfast everyday for our stay when they noticed it was my birthday. Really appreciated for their kind hospitality.

The view and location are convenient. I would like to stay again.

The location of the hotel is right outside Exit 6 of Bell Tower Metro Station, super convenient to get around. Within walking distance to several attractions like bell and drum tower, and also the Hui muslim district with numerous culinary and souvenir shops. There are also several traditional Hanfu rental shops around the area. Hotel room was very clean and tidy. There is also in house self laundry service (the hotel staff was very friendly and helpful and helped me get my laundry done and folded for free!) you can also order local tour services from the hotel lobby (for eg to Terracotta army and Mount Hua). Overall it was a great experience staying at this hotel and would recommend staying here!